Porter - PT

TravelCenters of America (TA) is a leading travel center company with more than 50 years of experience serving professional truck drivers and motorists across the United States. TA offers a comprehensive one-stop shopping experience that meets the diverse needs of travelers, including fuel, food, truck maintenance, and essential services. As a trusted name in the travel and transportation industry, TA operates a vast network of locations nationwide and is committed to innovation through cutting-edge technology and sustainability initiatives such as alternative energy. With its corporate headquarters based in Westlake, Ohio, TA fosters a collaborative and inclusive environment where every team member is valued as a stakeholder in the company’s success. This allows for abundant career opportunities for individuals who are eager to share ideas, grow professionally, and contribute to the company's future development.

The Customer Service Attendant role at TA is a critical position responsible for maintaining cleanliness and sanitation across the company’s facilities to ensure a pleasant and safe environment for travelers. This role supports the company’s mission to "return every traveler to the road better than they came" by upholding the highest standards of facility maintenance. The Customer Service Attendant works within a supportive, fun, and trusting team environment that emphasizes excellent customer service. Responsibilities include cleaning all areas of the travel center as required, adhering to all safety and security guidelines, correctly using protective equipment, and managing cleaning supplies efficiently. The role requires flexibility in working hours, including nights, weekends, and holidays, to ensure continuous quality service for customers around the clock.

Employees in this role gain valuable experience working in a dynamic environment where customer satisfaction is paramount, and they have the chance to develop their teamwork, communication, and operational skills. TravelCenters of America values individuals who are dedicated, collaborative, and enthusiastic about being part of a team that delivers exceptional service. Offering competitive pay starting at $14.00 an hour, TA ensures a rewarding work experience complemented with comprehensive benefits. These benefits include medical, dental, vision, and life insurance, a 401(k) plan with a company match, paid vacation and holidays, tuition reimbursement, on-site meal discounts, and a variety of other employee discounts. The company also commits to equal employment opportunities and is supportive of reasonable accommodations during the recruitment process. The physical demands and work environment of the role involve occasional lifting, exposure to various environmental elements, and the use of cleaning chemicals and equipment, all managed with employee safety as a priority.