Porter - PT

TravelCenters of America (TA) is a leading travel center company with a rich history of serving millions of professional truck drivers and motorists for more than 50 years. Renowned for being a one-stop destination, TA provides essential services such as fueling, food, truck maintenance, and various traveler conveniences across its vast network of travel centers nationwide. With its corporate headquarters situated in Westlake, Ohio, TA fosters a dynamic work environment where every employee is recognized as a stakeholder in the company's ongoing success. The business is highly committed to innovation, embracing cutting-edge technology and pioneering alternative energy and sustainability initiatives to enhance the travel experience for all customers.

TA's extensive network caters to diverse traveler needs by offering grab-and-go foods, groceries, snacks, electronics, maintenance supplies, and even clothing and gift items. This commitment to convenience and quality ensures that travelers can find everything they need under one roof. These travel centers operate in a fast-paced environment where customer satisfaction is paramount, making TA a preferred destination for roadside convenience.

The role of Customer Service Attendant at TravelCenters of America is a vital position within the store team, primarily responsible for maintaining the cleanliness and sanitary condition of the facilities in line with TA’s high standards. Providing a clean and welcoming environment not only reflects the company’s values but also significantly contributes to returning every traveler to the road better than they came. The position requires a dedication to delivering exceptional customer service while ensuring all areas of the facility are impeccably maintained.

In this role, you will work in a fun and trusting environment focused on great customer service. Duties include cleaning all assigned areas, following safety and security protocols, properly using protective equipment, and understanding the correct usage and quantities of cleaning supplies for each task. You will also be expected to report any unsafe conditions promptly and take corrective actions as necessary to maintain a secure environment for team members and guests alike. Beyond cleaning responsibilities, you will have opportunities to engage with fellow team members and guests, contributing to a positive atmosphere.

TA values team members who work well with others and take pride in their role within the company. Strong communication skills and a working knowledge of cleaning equipment and supplies are essential. Flexibility is important, as the role may require working various shifts, including nights, weekends, and some holidays. Additionally, physical requirements involve occasional lifting of up to 50 pounds and performing duties that may include standing, walking, kneeling, stooping, bending, crouching, crawling, and climbing. You will also need adequate vision capabilities to perform the tasks effectively.

Working at TA offers numerous benefits including medical, dental, vision, and life insurance, 401(k) retirement plans with company matching, vacation and paid holidays, tuition reimbursement, on-site meal discounts, and a wide array of discounts on technology, travel, food, and fuel. These perks reflect the company’s commitment to supporting their workforce's general well-being and professional growth.

TravelCenters of America is proud to be an equal opportunity employer, committed to fostering a diverse and inclusive workplace that celebrates individualism. The company actively encourages candidates from all backgrounds to apply and thrive within its inclusive culture. Join TA and become part of a team dedicated to innovation, growth, and making a tangible difference in the lives of travelers nationwide.