Porter - PT

TravelCenters of America (TA) is a leading travel center company that has been serving millions of professional truck drivers and motorists for over 50 years across the United States. As a trusted name in the industry, TA provides a comprehensive one-stop shopping experience featuring fuel, food, truck maintenance, and essential travel services. The company operates a vast network of travel centers nationwide and drives innovation through cutting-edge technology, alternative energy, and sustainability initiatives. With its corporate headquarters located in Westlake, Ohio, TA aims to foster a dynamic and supportive workplace where every team member is a key stakeholder in the company’s ongoing success and growth.

TA is currently seeking dedicated individuals to join its team as Customer Service Attendants. This role is critical to maintaining the clean and sanitary condition of the travel centers, ensuring that every traveler visiting the facility experiences a welcoming and pleasant environment. As part of the store team, Customer Service Attendants are responsible for cleaning all areas within the facility in accordance with TA’s high standards, helping to create a safe, hygienic, and comfortable atmosphere for guests.

The Customer Service Attendant position is ideal for individuals who enjoy working in a fun and trusting environment with a strong focus on customer service. Responsibilities include using and maintaining cleaning equipment safely, understanding and following all safety and security protocols, and being alert to any potentially unsafe conditions involving team members or guests. Flexibility is important, as the role may include working various hours, including nights, weekends, and holidays.

TA values team members who excel in communication and customer service, have a working knowledge of cleaning supplies and equipment, and are enthusiastic about contributing to a positive workplace culture. Employees enjoy a robust range of benefits, such as medical, dental, vision, and life insurance, a 401(k) plan with company match, paid vacation and holidays, tuition reimbursement, meal discounts, and various other discounts on technology, travel, food, and fuel. With opportunities for growth and advancement, TA offers a rewarding career path in a company that is committed to diversity, inclusion, and equal employment opportunity.

The pay range for this role is $14.00 to $16.00 per hour, dependent on experience, skills, and job responsibilities. TA promotes an environment where differences are celebrated, making it an inviting workplace for all individuals regardless of background or personal characteristics. Reasonable accommodations related to the recruitment process are available upon request to ensure an accessible and inclusive hiring experience.

Physical demands of the role include regular talking and hearing, occasional standing, walking, kneeling, stooping, bending, crouching, crawling, climbing, and repetitive leg use. Occasionally lifting or moving objects up to 50 pounds is required. The work environment may involve exposure to outdoor weather elements and various substances such as fumes, dust, grease, and cleaning solutions. The role demands adherence to safety protocols and may include exposure to loud noise and moving mechanical parts. TA retains the right to revise job duties and responsibilities as needed, and the position is not a contractual guarantee of employment.