Porter - PT

TravelCenters of America (TA) is a leading provider of comprehensive travel services dedicated to the professional truck driving community and motorists across the United States. With more than 50 years of experience in the industry, TA has established itself as a trusted name among millions of travelers who rely on their extensive network of travel centers for fueling, dining, vehicle maintenance, and essential amenities. Known for combining convenience with high-quality service, TA’s travel centers are strategically located nationwide, providing travelers with one-stop access to fuel, groceries, snacks, electronics, truck maintenance supplies, clothing, gifts, and grab-and-go foods.

TA is committed to innovation, growth, and sustainability, incorporating cutting-edge technology and alternative energy initiatives to enhance the customer experience and promote environmental stewardship. Headquartered in Westlake, Ohio, TA values each team member as a vital stakeholder in the company's ongoing success and growth. The company fosters a collaborative and inclusive workplace culture where individual ideas are welcomed, career development is encouraged, and teamwork flourishes. This supportive environment creates numerous opportunities for employees to grow their careers while helping TA shape the future of the travel services industry.

The Customer Service Attendant at TravelCenters of America plays a fundamental role in maintaining the cleanliness and overall condition of the travel center facilities. This full-time position focuses on delivering a clean, sanitary, and welcoming environment that ensures each traveler leaves better than when they arrived. The role involves cleaning all areas of the facility according to TA standards, following strict safety and security protocols, and providing exceptional customer service. Employees in this position are expected to be detail-oriented, responsible, and safety-conscious, wearing and using protective equipment properly to protect themselves and others.

Customer Service Attendants are essential team members who contribute to the smooth operation of TA's travel centers by ensuring high standards of hygiene and maintenance. This role requires working flexible hours, including nights, weekends, and occasionally holidays, to keep up with customer demand and operational needs. It is suited for individuals who enjoy working in a dynamic, team-focused environment where customer satisfaction and safety are paramount.

TA offers competitive compensation based on the responsibilities, experience, and skills related to the position. Additionally, employees benefit from a comprehensive package that supports their well-being and professional advancement. These benefits include medical, dental, vision, and life insurance coverage, a 401(k) plan with company matching, paid vacation and holidays, tuition reimbursement, on-site meal discounts, and various other discounts on technology, travel, food, and fuel. Employees at TA are encouraged to seize growth opportunities and advance their careers within the company’s expanding network.

Joining TravelCenters of America means becoming part of a diverse team committed to inclusivity, respect, and equal opportunity. TA celebrates individualism and is proud to provide a workplace free of discrimination on the basis of race, color, religion, age, gender identity, sexual orientation, disability, veteran status, or any other protected category under federal, state, or local law. Embarking on a career with TA means contributing to an organization that values every employee's talent and dedication while supporting the needs of travelers nationwide.

If you are a motivated individual who enjoys delivering excellent customer service, maintaining high standards of cleanliness, and working in a vibrant, supportive environment, the Customer Service Attendant role at TA is the perfect fit. This position offers a chance to engage directly with customers, be part of a winning team, and help keep the nation’s travel centers safe, clean, and welcoming for millions each year.