
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
Paid vacation
Paid holidays
Tuition Reimbursement
On-site Meal discounts
Employee Discounts
Job Description
TravelCenters of America (TA) is a leading provider of comprehensive travel services and amenities for professional truck drivers and motorists across the United States. With over 50 years of experience, TA has established itself as a trusted and reliable network of travel centers, offering a variety of essential services including fuel, food, truck maintenance, and general supplies. The company is driven by a passionate team dedicated to innovation, expanding its footprint, and embracing sustainability initiatives that cater to the evolving needs of travelers. TA’s corporate headquarters is located in Westlake, Ohio, and its nationwide travel centers serve millions of customers every day, emphasizing customer satisfaction, safety, and convenience. At TA, each employee plays a crucial role as a stakeholder in the company’s success, contributing to a culture of growth, collaboration, and forward-thinking.
The Customer Service Attendant position at TravelCenters of America is a vital role responsible for maintaining the highest standards of cleanliness and sanitation throughout the facilities. This position ensures that every customer encounters a clean, safe, and welcoming environment, enhancing their overall travel experience. The role involves performing a variety of cleaning tasks across all areas of the store and facilities, adhering strictly to TA’s safety and security policies. The ideal candidate is someone enthusiastic about creating a positive environment for travelers, working as part of a team, and committed to upholding the company’s reputation for outstanding customer service. This role offers the opportunity to work in a fun, trusting atmosphere where employee contributions are recognized, and where there is ample scope for personal and professional growth.
Working as a Customer Service Attendant at TA means engaging in a dynamic work environment focused on safety, customer satisfaction, and operational excellence. The position requires familiarity with cleaning procedures, the safe handling and use of cleaning supplies and protective equipment, and a proactive approach to identifying and resolving safety issues. Flexibility is important, as the role may require working nights, weekends, or holiday shifts to meet the demands of travel center operations. The pay range for this position is $15.00 per hour, reflecting a commitment to fair compensation based on experience and responsibilities. TA also fosters inclusion and diversity as an equal opportunity employer, welcoming applicants from all backgrounds and abilities and supporting reasonable accommodations throughout the recruitment process.
The Customer Service Attendant position at TravelCenters of America is a vital role responsible for maintaining the highest standards of cleanliness and sanitation throughout the facilities. This position ensures that every customer encounters a clean, safe, and welcoming environment, enhancing their overall travel experience. The role involves performing a variety of cleaning tasks across all areas of the store and facilities, adhering strictly to TA’s safety and security policies. The ideal candidate is someone enthusiastic about creating a positive environment for travelers, working as part of a team, and committed to upholding the company’s reputation for outstanding customer service. This role offers the opportunity to work in a fun, trusting atmosphere where employee contributions are recognized, and where there is ample scope for personal and professional growth.
Working as a Customer Service Attendant at TA means engaging in a dynamic work environment focused on safety, customer satisfaction, and operational excellence. The position requires familiarity with cleaning procedures, the safe handling and use of cleaning supplies and protective equipment, and a proactive approach to identifying and resolving safety issues. Flexibility is important, as the role may require working nights, weekends, or holiday shifts to meet the demands of travel center operations. The pay range for this position is $15.00 per hour, reflecting a commitment to fair compensation based on experience and responsibilities. TA also fosters inclusion and diversity as an equal opportunity employer, welcoming applicants from all backgrounds and abilities and supporting reasonable accommodations throughout the recruitment process.
Job Requirements
- high school diploma or equivalent preferred
- prior experience in cleaning or janitorial services is beneficial
- ability to stand, walk, kneel, stoop, bend, crouch, crawl, climb and lift up to 50 lbs
- good vision including close, distance, peripheral and depth perception
- ability to follow safety protocols and use protective equipment
- flexibility to work various shifts including nights, weekends and holidays
Job Qualifications
- excellent customer service and communication skills
- working knowledge of cleaning equipment and supplies
- ability to work flexible hours including nights, weekends and some holidays
- dedication to teamwork and a positive work environment
Job Duties
- clean all areas of the facility as directed to maintain a clean and sanitary environment
- follow all safety and security guidelines and procedures
- report potentially unsafe situations caused by team members and guests
- wear and use protective equipment properly and safely
- understand quantities and types of cleaning supplies used for each cleaning task
- provide excellent customer service and maintain a positive environment for all guests
- perform other related duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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