
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $16.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
vacation
Paid holidays
Tuition Reimbursement
On-site Meal discounts
Employee Discounts
Opportunity for growth
Job Description
TravelCenters of America (TA) is a premier provider of travel center services for professional truck drivers and motorists across the United States, serving millions over the past 50 years. TA operates a vast network of travel centers and offers a broad array of services including fuel, food, truck maintenance, and essential amenities, making it a trusted home-on-the-road for travelers and drivers alike. Headquartered in Westlake, Ohio, TA is driven by a dedicated and passionate team aiming to expand further through advanced technology and sustainable energy initiatives. This commitment to innovation combined with a strong team-oriented culture creates an empowering environment where every employee is regarded as a key stakeholder in the company's ongoing success. Career opportunities at TA are abundant and diverse, welcoming individuals eager to contribute ideas, grow professionally, and help shape the future of the travel center industry.
The position of Customer Service Attendant at TravelCenters of America is a critical role within the store team. This role ensures that the facilities, equipment, and premises meet high standards of cleanliness and sanitation, providing a safe and pleasant environment for customers. The attendant is entrusted with maintaining cleanliness throughout the travel center, from restrooms to public seating areas, fostering a hygienic space that reflects TA's commitment to customer comfort and satisfaction. Working in a dynamic, fast-paced setting, the role requires attention to detail, adherence to safety protocols, and an enthusiastic approach to customer service. This position offers the chance to be part of a fun and trusting work culture dedicated to delivering excellent service to travelers nationwide. The work schedule is flexible, encompassing nights, weekends, and some holidays to meet operational needs. Compensation for this role ranges typically at $16.00 per hour. Beyond the immediate job tasks, employees benefit from comprehensive wellness and financial programs, career growth pathways, and inclusive support structures designed to nurture and reward team members at every level.
The position of Customer Service Attendant at TravelCenters of America is a critical role within the store team. This role ensures that the facilities, equipment, and premises meet high standards of cleanliness and sanitation, providing a safe and pleasant environment for customers. The attendant is entrusted with maintaining cleanliness throughout the travel center, from restrooms to public seating areas, fostering a hygienic space that reflects TA's commitment to customer comfort and satisfaction. Working in a dynamic, fast-paced setting, the role requires attention to detail, adherence to safety protocols, and an enthusiastic approach to customer service. This position offers the chance to be part of a fun and trusting work culture dedicated to delivering excellent service to travelers nationwide. The work schedule is flexible, encompassing nights, weekends, and some holidays to meet operational needs. Compensation for this role ranges typically at $16.00 per hour. Beyond the immediate job tasks, employees benefit from comprehensive wellness and financial programs, career growth pathways, and inclusive support structures designed to nurture and reward team members at every level.
Job Requirements
- high school diploma or equivalent
- previous cleaning or janitorial experience preferred
- ability to stand and walk for extended periods
- ability to lift up to 50 lbs
- good auditory and visual abilities
- ability to follow safety protocols
- flexible availability including nights and weekends
Job Qualifications
- excellent customer service skills
- good communication skills
- working knowledge of cleaning equipment and supplies
- ability to work flexible hours including nights, weekends and some holidays
- ability to work well with others
- dedication to maintaining cleanliness
Job Duties
- clean all areas of the facility as directed
- provide guests with a clean and sanitary environment
- know and follow all safety and security guidelines
- report potentially unsafe situations and take corrective action
- wear and use protective equipment properly
- know quantities and types of cleaning supplies
- perform other job-related duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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