Porter - PT

TravelCenters of America (TA) is a leading travel center company that has proudly served professional truck drivers, motorists, and travelers for over 50 years. Recognized nationwide for its commitment to providing essential services, fuel, food, truck maintenance, and convenience items, TA operates a vast network of travel centers across the United States. The company is driven by a passionate team dedicated to not only sustaining but growing its footprint in the transportation and travel service sector by embracing cutting-edge technologies and innovative sustainability and alternative energy initiatives. TA’s corporate headquarters is located in Westlake, Ohio, serving as the hub for strategic planning and support that supports its extensive onsite operations. With a focus on creating enriching career paths, TA invests heavily in its team members, offering diverse opportunities for growth and development in a supportive and inclusive environment. TA fosters a workplace where every employee is a stakeholder in the overall success of the company, encouraging the sharing of ideas and collaboration to shape its ambitious future.

The position of Customer Service Attendant at TA plays a crucial role within the company’s mission to ensure every traveler is returned to the road better than they came. This role is essential to maintaining the cleanliness, sanitation, and overall pleasantness of the travel center’s environment. The Customer Service Attendant is responsible for upholding TA’s high standards by ensuring that all areas of the facility are maintained in a hygienic and orderly condition. This includes handling thorough cleaning duties in various parts of the travel center while adhering strictly to safety and security protocols to protect both staff and customers. This role is more than just janitorial work; it entails being proactive in spotting and addressing potential hazards and maintaining a welcoming atmosphere for thousands of customers daily. The ideal candidate enjoys working in a trusting and fun environment that prioritizes excellent customer service and teamwork. Flexibility is key, as shifts can include nights, weekends, and holidays. The job offers a competitive pay range of $17.13 to $23.13 per hour, based on experience and responsibilities, as well as an impressive benefits package designed to support the health, financial stability, and well-being of the employee. With TA, employees gain access to medical, dental, vision, and life insurance options; 401(k) plans with company match; vacation and paid holidays; tuition reimbursement; on-site meal discounts; and various other discounts on technology, travel, food, and fuel. TA is also an equal opportunity employer, committed to fostering an inclusive environment free of discrimination. The position involves physical activity such as standing, walking, bending, lifting, and requires certain vision abilities. Employees must be comfortable working indoors and outdoors year-round and occasionally exposed to noise, dirt, fumes, and cleaning chemicals. Overall, this role offers a rewarding opportunity to be an integral part of a respected national company that values dedication, safety, and exceptional service excellence.