Job Overview

briefcase

Employment Type

Full-time
Hourly
moneybag

Compensation

Hourly
Range $13.00 - $14.00
clock

Work Schedule

Flexible
Weekend Shifts
Night Shifts
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k)
vacation
Paid holidays
Tuition Reimbursement
On-site Meal discounts
Discounts on technology, travel, food and fuel

Job Description

TravelCenters of America (TA) is a leading provider of comprehensive travel services for professional truck drivers and motorists, with a network spanning over 50 years. TA travel centers have become an essential stop for millions across the United States, delivering everything from fuel and food to truck maintenance and other critical services. The company is headquartered in Westlake, Ohio, and boasts a passionate and dedicated team focused on operational excellence, innovative technological advancements, and sustainability initiatives including alternative energy solutions. TA offers an inclusive work culture where every employee is valued as a stakeholder in the company’s ongoing success. This inclusive and growth-oriented environment provides many opportunities for advancement, allowing team members to contribute ideas and shape the future of the organization.

The role of Customer Service Attendant at TravelCenters of America involves maintaining the cleanliness and sanitation of store facilities to uphold TA's standards of customer satisfaction and safety. This position is vital in creating a welcoming and hygienic environment for thousands of daily travelers who rely on TA for rest and refreshment. The Customer Service Attendant is responsible for cleaning all assigned areas of the facility, properly using cleaning equipment and chemicals, and ensuring all safety protocols are followed to prevent accidents. As a part of the TA team, the employee will work in a supportive, fun, and trusting atmosphere that prioritizes exceptional customer service and teamwork. The role demands flexibility, with shifts possibly covering nights, weekends, and holidays to accommodate the 24/7 nature of service in travel centers. The position pays between $13.00 and $14.00 per hour depending on experience and performance. TA also offers a comprehensive benefits package, including medical, dental, vision and life insurance, 401(k) retirement plan with company match, paid vacation and holidays, tuition reimbursement, and discounts on meals, travel, technology, and fuel. This makes the Customer Service Attendant role an appealing opportunity for individuals seeking to join a reputable company committed to both employee growth and customer satisfaction.

Job Requirements

  • High school diploma or equivalent
  • previous experience in cleaning or customer service preferred
  • ability to stand and walk for extended periods
  • ability to lift up to 50 lbs occasionally
  • willingness to work flexible hours including nights, weekends and holidays
  • ability to follow safety protocols and procedures

Job Qualifications

  • Excellent customer service skills
  • effective communication skills
  • working knowledge of cleaning equipment and supplies
  • ability to work flexible hours including nights, weekends and holidays
  • ability to work well with others

Job Duties

  • Clean all areas of the facility as directed
  • provide guests with a clean, sanitary environment
  • know and follow all safety and security guidelines and procedures
  • alert to and report potentially unsafe situations
  • wear and use protective equipment properly
  • know quantities and types of cleaning supplies used
  • perform other job-related duties as assigned

Job Criteria

Experience

No experience required


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef