Porter - PT

TravelCenters of America (TA) is a well-established and reputable company that has been serving professional truck drivers and motorists for over 50 years. As one of the leading travel center chains in the United States, TA offers a comprehensive range of services including fuel, food, truck maintenance, and essential travel necessities. With hundreds of locations across the country and a corporate headquarters based in Westlake, Ohio, TA is dedicated to supporting the needs of travelers and drivers alike. They are known for their commitment to innovation, implementing cutting-edge technology, and pursuing sustainability through alternative energy initiatives. This dedication to growth and forward-thinking solidifies TA's status as a respected leader in the travel service industry.

The Customer Service Attendant role at TA is a critical part of the company’s commitment to delivering a clean, safe, and welcoming environment for all travelers who visit their travel centers. This position involves maintaining the facility's cleanliness and sanitation to meet the high standards expected by TA. As a member of the store team, the Customer Service Attendant plays an essential role in providing an enjoyable experience for customers, ensuring that every traveler leaves the facility better than when they arrived. The role is ideal for individuals who thrive in a team environment and have a passion for customer service and safety.

In this position, the attendant will work in a fun and trusting environment where customer service excellence is the top priority. The duties include cleaning all areas of the travel center as directed, using appropriate cleaning supplies and equipment, and adhering strictly to safety and security protocols. The role requires awareness and responsiveness to safety concerns, including the ability to report unsafe conditions and take corrective actions as necessary. Protective equipment must be used properly to ensure safety during cleaning duties. This role may also include additional tasks as assigned, contributing to the overall operational success of the travel center.

TravelCenters of America values a team-oriented work culture and seeks dedicated individuals who are eager to contribute and grow within the company. The position offers flexibility, with work hours that may include nights, weekends, and holidays, accommodating the 24/7 nature of travel center operations. The company offers competitive pay, with wages in the range of $17.13 to $17.50 per hour, depending on experience and responsibilities. Beyond compensation, TA also provides comprehensive benefits such as medical, dental, vision, life insurance, 401(k) with company match, paid vacation, and holiday time. Employees can enjoy tuition reimbursement, on-site meal discounts, and a variety of other discounts on technology, travel, food, and fuel.

As an equal opportunity employer, TravelCenters of America promotes a workplace that celebrates diversity and individuality. They are committed to providing equal employment opportunities regardless of race, color, religion, gender, age, disability, veteran status, sexual orientation, or any other protected status. The company also supports a barrier-free recruitment process and offers accommodations to applicants with disabilities upon request.

This role demands physical activity including standing, walking, kneeling, and occasional lifting of heavy items up to 50 pounds. The work environment may expose team members to outdoor weather conditions, loud noises, and various substances and cleaning chemicals. Despite these demands, TA fosters a supportive environment where employee safety and well-being are paramount.

Overall, joining TravelCenters of America as a Customer Service Attendant offers an opportunity to be part of a trusted, growing company with a focus on innovation and sustainability, while helping provide essential services to travelers across the nation. This role is perfect for individuals seeking a rewarding position that combines customer service, teamwork, and operational support in a dynamic work setting.