Porter - Hiring Immediately

Milwaukee, WI, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Medical insurance

prescription insurance

Dental Insurance

Vision Insurance

flexible spending accounts

health savings accounts

Employee Assistance Programs

Life benefits

Disability Benefits

401(k) with Company Match

Pay Access Prior to Pay Day

Dining Discounts

Carryout discounts

Retail Discounts

Wine discounts

Paid Time Off

Car Rental Discounts

telemedicine

Wellness Program

Team member incentives

flexible schedules

Employee Referral Bonus Program

Wine and Culinary Education

Career Growth Flight Plan

Milestones Recognition Program

Job Description

Cooper's Hawk Winery & Restaurants is a renowned restaurant group celebrated for its superior wine, exquisite culinary experiences, and warm hospitality. Established as a leader in the upscale casual dining industry, Cooper's Hawk seamlessly blends an innovative winery with an approachable dining atmosphere, creating a unique destination for guests who appreciate fine wine and delicious food. The company thrives on delivering exceptional service and memorable experiences, making it a preferred employer for those passionate about hospitality and customer satisfaction.

Join the Cooper's Hawk team as a Porter, a crucial role dedicated to maintaining the cleanliness, safety, and overall welcoming environment of the restaurant for both team members and guests. As a Porter, you will be responsible for ensuring all public and back-of-house areas are spotless, restrooms are maintained to the highest standards, and all serviceware, including silverware and wine glasses, are polished and impeccably arranged. This role is integral to upholding the company's renowned standards of service and hospitality, contributing directly to the satisfaction and comfort of every guest.

The Porter position at Cooper's Hawk offers a comprehensive benefits package and a supportive work environment focused on career growth and employee well-being. This is an excellent opportunity for individuals who value teamwork, enjoy working in a dynamic hospitality setting, and who take pride in creating a positive, clean, and inviting atmosphere within a fast-paced restaurant. The role requires physical stamina, attention to detail, and a passion for providing outstanding service, with the company offering flexible work schedules to accommodate diverse employee needs.

Compensation is competitive and includes access to various employee incentives and rewards, providing a rewarding and motivating workplace. Cooper's Hawk also values its employees' growth and development through its Wine and Culinary Education programs, Career Growth Flight Plan, and Milestones Recognition Program, which foster long-term career advancement within the company. If you are enthusiastic about hospitality and eager to contribute to a vibrant, guest-focused environment, the Porter role at Cooper's Hawk is an ideal fit to build your career in the restaurant industry.

Job Requirements

Must represent Cooper's Hawk values
At least 18 years of age
Ability to communicate clearly with guests, managers and team members
Must be able to read, write and understand English
Ability to work flexible shifts and schedules, inclusive of weekends and some holidays
Ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment
Ability to lift and carry up to 40 lbs
Ability to stand and walk up to 10 hours per shift
Ability to exert fast-paced mobility for periods of up to 6 hours in length
Ability to perform essential functions to Cooper's Hawk standards with reasonable accommodation
Ability to perform basic mathematical calculations

Job Qualifications

Must represent Cooper's Hawk values
At least 18 years of age
A hospitality-focused individual with a passion for guest service
Knowledge of and passion for food, wine and beverages
An individual who thrives in a team-based environment
Ability to communicate clearly with guests, managers and team members
Must be able to read, write and understand English
Ability to work flexible shifts and schedules, inclusive of weekends and some holidays
Ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment
Ability to lift and carry up to 40 lbs
Ability to stand and walk up to 10 hours per shift
Ability to exert fast-paced mobility for periods of up to 6 hours in length
Ability to perform essential functions to Cooper's Hawk standards with reasonable accommodation
Ability to perform basic mathematical calculations

Job Duties

Greet all guests with hospitality and friendliness
Ensure cleanliness of Cooper's Hawk including keeping the floors clean following Wash n Walk procedures, cleaning surfaces, cleaning and maintaining restrooms
Polish flatware and ensure silverware are neat and tight in napkin fold
Follow proper wine glass polishing procedure and stock stemware
Restock the bar and beverage station
Adhere to all Cooper's Hawk service standards
Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift or closing in accordance with company guidelines
Maintain professional relationships with all managers and team members
Maintain a professional image at all times by adhering to all appearance and behavior guidelines in the Employee Handbook
Perform other duties as assigned