Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
flexible spending accounts
health savings accounts
Employee Assistance Programs
Job Description
Cooper's Hawk is a renowned restaurant and winery known for its unique concept that combines delightful dining experiences with an exceptional wine club membership. With a focus on quality, hospitality, and a passionate commitment to guest satisfaction, Cooper's Hawk provides an inviting and warm environment for guests to enjoy handcrafted food and award-winning wines. Founded with the goal of enriching lives through authentic experiences, Cooper's Hawk cultivates an atmosphere where team members can grow professionally and personally. The brand emphasizes community, inclusivity, and excellence in service, making it a top choice for individuals looking to advance their careers in the hospitality and culinary industry. Cooper's Hawk operates a network of locations that offer upscale American cuisine, along with educational programs focused on wine and culinary arts, setting a standard for engagement and luxury within the dining industry.
The Porter role at Cooper's Hawk is an essential position that ensures the restaurant environment remains pristine, safe, and welcoming for both team members and guests. This role is pivotal in maintaining overall cleanliness standards, including keeping floors spotless using "Wash n Walk" procedures, polishing flatware and stemware, and managing the upkeep of restrooms and dining areas. The Porter also assists in restocking the bar and beverage stations, following departmental checklists, and adhering to Cooper's Hawk’s strict service standards. This job requires a dedicated individual who thrives in a fast-paced setting and values teamwork, professionalism, and hospitality.
As a Porter, you will embody Cooper's Hawk's core values, greeting guests with warmth and friendliness while supporting the team with various cleaning and stocking tasks to ensure every shift runs smoothly. This role demands physical stamina, the ability to multitask effectively, and excellent communication skills to collaborate closely with managers and colleagues. Working flexible schedules, including weekends and holidays, is part of the job, reflecting Cooper's Hawk's commitment to meeting customer needs during peak times.
Cooper's Hawk offers a comprehensive benefits package that supports the wellbeing and growth of its employees. In addition to competitive pay and incentives, team members enjoy medical, prescription, dental, and vision insurance options, flexible spending accounts, and health savings accounts. Other benefits include life and disability coverage, a 401(k) retirement plan with company match, employee assistance programs providing mental health support, paid time off, and exclusive discounts on dining, retail, wine purchases, and more. Employees also have access to programs focused on career growth, wine and culinary education, recognition initiatives, and a team member relief fund. This richly supportive environment encourages employees to flourish while delivering exceptional service to guests.
If you are a hospitality-focused individual passionate about food, wine, and exceptional guest experiences, and you enjoy working in a dynamic, team-oriented environment, the Porter position at Cooper's Hawk represents an exciting opportunity. It is a chance to be part of a progressive company that not only values dedication and professionalism but also invests in the personal and professional growth of its team members. Join Cooper's Hawk and contribute to a vibrant dining experience where quality and customer satisfaction are at the forefront.
The Porter role at Cooper's Hawk is an essential position that ensures the restaurant environment remains pristine, safe, and welcoming for both team members and guests. This role is pivotal in maintaining overall cleanliness standards, including keeping floors spotless using "Wash n Walk" procedures, polishing flatware and stemware, and managing the upkeep of restrooms and dining areas. The Porter also assists in restocking the bar and beverage stations, following departmental checklists, and adhering to Cooper's Hawk’s strict service standards. This job requires a dedicated individual who thrives in a fast-paced setting and values teamwork, professionalism, and hospitality.
As a Porter, you will embody Cooper's Hawk's core values, greeting guests with warmth and friendliness while supporting the team with various cleaning and stocking tasks to ensure every shift runs smoothly. This role demands physical stamina, the ability to multitask effectively, and excellent communication skills to collaborate closely with managers and colleagues. Working flexible schedules, including weekends and holidays, is part of the job, reflecting Cooper's Hawk's commitment to meeting customer needs during peak times.
Cooper's Hawk offers a comprehensive benefits package that supports the wellbeing and growth of its employees. In addition to competitive pay and incentives, team members enjoy medical, prescription, dental, and vision insurance options, flexible spending accounts, and health savings accounts. Other benefits include life and disability coverage, a 401(k) retirement plan with company match, employee assistance programs providing mental health support, paid time off, and exclusive discounts on dining, retail, wine purchases, and more. Employees also have access to programs focused on career growth, wine and culinary education, recognition initiatives, and a team member relief fund. This richly supportive environment encourages employees to flourish while delivering exceptional service to guests.
If you are a hospitality-focused individual passionate about food, wine, and exceptional guest experiences, and you enjoy working in a dynamic, team-oriented environment, the Porter position at Cooper's Hawk represents an exciting opportunity. It is a chance to be part of a progressive company that not only values dedication and professionalism but also invests in the personal and professional growth of its team members. Join Cooper's Hawk and contribute to a vibrant dining experience where quality and customer satisfaction are at the forefront.
Job Requirements
- Must represent Cooper's Hawk values
- at least 18 years of age
- a hospitality-focused individual with a passion for guest service
- knowledge of and passion for food, wine and beverages
- an individual who thrives in a team-based environment
- ability to communicate clearly with guests, managers and team members
- must be able to read, write and understand English
- ability to work flexible shifts and schedules, inclusive of weekends and some holidays
- ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment
- ability to lift and carry up to 40 lbs
- ability to stand and walk up to 10 hours per shift
- ability to exert fast-paced mobility for periods of up to 6 hours in length
- ability to perform essential functions to Cooper's Hawk standards with reasonable accommodation
- ability to perform basic mathematical calculations
Job Qualifications
- Must represent Cooper's Hawk values
- at least 18 years of age
- a hospitality-focused individual with a passion for guest service
- knowledge of and passion for food, wine and beverages
- an individual who thrives in a team-based environment
- ability to communicate clearly with guests, managers and team members
- must be able to read, write and understand English
- ability to work flexible shifts and schedules, inclusive of weekends and some holidays
- ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment
- ability to perform basic mathematical calculations
Job Duties
- Greet all guests with hospitality and friendliness
- ensure cleanliness of Cooper's Hawk including keeping the floors clean following 'Wash n Walk' procedures, cleaning surfaces, cleaning and maintaining restrooms
- polish flatware and ensure silverware are neat and tight in napkin fold
- follow proper wine glass polishing procedure and stock stemware
- restock the bar and beverage station
- adhere to all Cooper's Hawk service standards
- follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift or closing in accordance with company guidelines
- maintain professional relationships with all managers and team members
- maintain a professional image at all times by adhering to all appearance and behavior guidelines in the Employee Handbook
- perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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