Porter / Groundskeeper - The Overlook at Walnut Creek

Greystar is a preeminent, fully integrated global real estate platform specializing in a comprehensive range of services including property management, investment management, development, and construction, with a strong emphasis on institutional-quality rental housing. Founded in 1993 by Bob Faith and headquartered in Charleston, South Carolina, Greystar has grown to manage and operate an immense portfolio valued over $300 billion across more than 265 markets worldwide, with offices strategically located throughout North America, Europe, South America, and the Asia-Pacific region. As the largest operator of apartments in the United States, the company manages over one million units globally, demonstrating an unparalleled commitment to excellence and innovation in the rental residential real estate sector.

This position is designed to ensure that the physical appearance and maintenance standards of the community align with Greystar’s high-quality benchmarks. The role focuses on maintaining the grounds, amenities, and overall curb appeal of a stabilized, mid-rise property consisting of 285 units. This position adopts a schedule from Saturday to Wednesday and is perfect for entry-level candidates, as no prior experience is required. Full-time employees enjoy a competitive hourly wage of $19.17 to $21.00 (Walnut Creek locale), eligibility for incentive-based bonuses, and a comprehensive benefits package. Moreover, this role offers a 20% housing discount on Greystar-managed communities, enhancing the value proposition for team members.

The primary responsibility involves daily inspections of the property to uphold cleanliness by removing litter, debris, and pet droppings, ensuring all community spaces remain inviting at all times. The role also requires the removal of trash and items from vacant units prior to the make-ready process, along with maintaining storage areas. Handling minor and routine service requests assigned by the Service Supervisor or Community Manager is a key function, assisting the make-ready specialist during turnover processes, and performing lock changes as per property policies. Attention to safety is critical; this includes verifying gate operations near pool areas, communicating with residents through notices, and promptly reporting hazards to supervisors.

Exemplary customer service skills are essential, as the role involves respectful interaction with residents, addressing their inquiries, and managing maintenance-related complaints with sensitivity. Adherence to Greystar’s safety and risk management policies is mandatory, necessitating participation in mandatory safety meetings, completion of OSHA-related training, and timely reporting of incidents. Physical demands include the ability to stand, walk, sit for extended periods, and perform tasks requiring bending, stooping, climbing ladders, and maneuvering weights up to 25 pounds independently. Flexibility in work hours, including availability for evening, weekend, and holiday call assignments, is also required.

This role suits motivated individuals seeking an entry point into the property management industry within a renowned company committed to employee development, community standards, and innovative growth. Joining Greystar means becoming part of a diverse, global team dedicated to shaping the future of rental housing with integrity, respect, and professionalism. The company offers supportive leadership, career advancement opportunities, and industry-recognized benefits, making this position an excellent career opportunity within the real estate sector.