Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $17.00
Work Schedule
Flexible
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k retirement savings plan
Job Description
Towne Park is a well-established company specializing in providing premier parking management services across various locations. Known for its commitment to customer service and operational excellence, Towne Park strives to create safe, clean, and convenient parking environments for both daily commuters and visitors. The company operates numerous parking facilities and prides itself on combining efficient parking solutions with exceptional hospitality. Employing a dedicated and customer-focused workforce, Towne Park maintains a reputation for delivering top-tier parking experiences that prioritize guest satisfaction and facility upkeep.
The Porter role at Towne Park is an entry-level, full-time position with open availability, working from 1PM to 3AM. The position offers a competitive hourly base pay of $17. Towne Park values fair compensation, basing pay on job-related skills, experience, education, and location. Employees in this role are eligible to enroll in various benefits including accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine, and a 401k retirement savings plan, subject to certain eligibility requirements.
The Porter is responsible for maintaining cleanliness and upkeep within the parking garage, ensuring all common areas are pristine and free of litter, debris, and stains. This includes sweeping, mopping, power washing, wiping down signage, emptying trash and ash urns, and performing routine checks of all guest access points and elevator landings. The role requires a high level of attentiveness and hospitality, as the Porter interacts directly with customers, providing directions, handling minor vehicle assistance such as lock-outs, flat tires, or jump-starts, and addressing guest inquiries with professionalism and care.
Additionally, the Porter supports the security and operational efficiency of the parking facility by handling returned guest key receptacles and ensuring equipment like gates and card readers are clean and functional. The position demands physical stamina to perform duties such as lifting up to 100 pounds occasionally and working outdoors in varying weather conditions for extended periods.
Towne Park emphasizes the importance of adhering to company protocols regarding confidentiality and security of customer information in compliance with HIPAA. Individuals in this role are expected to work under direct supervision, following established procedures with accuracy and attention to detail to contribute to the smooth operation of the department.
This role is ideal for individuals seeking a hands-on, customer service-oriented job that combines physical activity with interpersonal engagement. It offers an opportunity to be part of a respected organization in the parking management industry and develop skills in facility maintenance, customer service, and operational support within a dynamic work environment.
The Porter role at Towne Park is an entry-level, full-time position with open availability, working from 1PM to 3AM. The position offers a competitive hourly base pay of $17. Towne Park values fair compensation, basing pay on job-related skills, experience, education, and location. Employees in this role are eligible to enroll in various benefits including accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine, and a 401k retirement savings plan, subject to certain eligibility requirements.
The Porter is responsible for maintaining cleanliness and upkeep within the parking garage, ensuring all common areas are pristine and free of litter, debris, and stains. This includes sweeping, mopping, power washing, wiping down signage, emptying trash and ash urns, and performing routine checks of all guest access points and elevator landings. The role requires a high level of attentiveness and hospitality, as the Porter interacts directly with customers, providing directions, handling minor vehicle assistance such as lock-outs, flat tires, or jump-starts, and addressing guest inquiries with professionalism and care.
Additionally, the Porter supports the security and operational efficiency of the parking facility by handling returned guest key receptacles and ensuring equipment like gates and card readers are clean and functional. The position demands physical stamina to perform duties such as lifting up to 100 pounds occasionally and working outdoors in varying weather conditions for extended periods.
Towne Park emphasizes the importance of adhering to company protocols regarding confidentiality and security of customer information in compliance with HIPAA. Individuals in this role are expected to work under direct supervision, following established procedures with accuracy and attention to detail to contribute to the smooth operation of the department.
This role is ideal for individuals seeking a hands-on, customer service-oriented job that combines physical activity with interpersonal engagement. It offers an opportunity to be part of a respected organization in the parking management industry and develop skills in facility maintenance, customer service, and operational support within a dynamic work environment.
Job Requirements
- Must be at least 18 years of age
- Ability to pass a criminal background check and drug screen
- Ability to read and write Standard English language
- Ability to read and comprehend simple instructions
- Ability to write simple correspondence
- Ability to effectively present information
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
Job Qualifications
- High school diploma or general education degree (GED)
- One to three months related experience and/or training without a diploma or GED or equivalent combination of education and experience
- Customer service experience preferred
- Knowledge of basic general cleaning
- Ability to read and write Standard English
- Ability to comprehend simple instructions and write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to understand 24 hour and military time systems and rates applicable to time passed
Job Duties
- Cleanliness check each shift of all guest entrances and elevator landings in the entire garage
- Use a mop or power washer to eliminate stains in common areas
- Maintain general cleaning of garage including areas around vehicles and refuse removal
- Wipe all signage, way finding materials, gates, and equipment with appropriate cleaning solutions
- Empty guest key receptacles at garage exits and return them to the management office
- Assist guests with directions and inquiries providing hospitality services
- Protect guest confidentiality and maintain security of customer information
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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