
Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Employee stock ownership plan
Health Insurance
Dental Insurance
Vision Insurance
voluntary life insurance
401k
Paid Time Off
Family Medical Leave
Domestic Partner Benefits
Industry related continuing education
Job Description
The O.Henry Hotel, located in Greensboro, North Carolina, is a distinguished full-service hotel known for its commitment to providing exceptional hospitality and memorable experiences to every guest. With a rich history and reputation for excellence, O.Henry Hotel features elegant accommodations, refined dining, and a welcoming atmosphere that reflects the charm of Greensboro. The hotel prides itself on its dedication to quality service, sustainability, and community engagement, making it a preferred destination for both business and leisure travelers. As a member of the hospitality industry, O.Henry Hotel emphasizes a culture of genuine service and respect for guests, staff, owners, and the environment, creating a work environment grounded in integrity and teamwork.
The role of Porter / Bellman at the O.Henry Hotel is a crucial position for ensuring guests receive a first-class experience from the moment they arrive. This is a full-time opportunity ideal for friendly, energetic individuals who thrive in fast-paced environments and are passionate about hospitality. As a Porter, you will act as an ambassador for the hotel, providing attentive, courteous assistance to guests. Responsibilities include safely transporting guests, answering questions about the local area including recommendations for dining, entertainment, and other services, and maintaining hotel cleanliness and safety standards. This role requires strong interpersonal skills, a great sense of urgency, and the ability to recall detailed information about the hotel and Greensboro. The successful candidate will be someone who is dedicated to going above and beyond to make each guest's stay delightful and memorable. The O.Henry Hotel offers competitive benefits including health, dental, and vision insurance, an Employee Stock Ownership Plan (ESOP), 401K, paid leave, and opportunities for continuing education. Working at O.Henry Hotel means joining a team that values enthusiasm, professionalism, and a shared mission of genuine service to others, the community, and the planet.
The role of Porter / Bellman at the O.Henry Hotel is a crucial position for ensuring guests receive a first-class experience from the moment they arrive. This is a full-time opportunity ideal for friendly, energetic individuals who thrive in fast-paced environments and are passionate about hospitality. As a Porter, you will act as an ambassador for the hotel, providing attentive, courteous assistance to guests. Responsibilities include safely transporting guests, answering questions about the local area including recommendations for dining, entertainment, and other services, and maintaining hotel cleanliness and safety standards. This role requires strong interpersonal skills, a great sense of urgency, and the ability to recall detailed information about the hotel and Greensboro. The successful candidate will be someone who is dedicated to going above and beyond to make each guest's stay delightful and memorable. The O.Henry Hotel offers competitive benefits including health, dental, and vision insurance, an Employee Stock Ownership Plan (ESOP), 401K, paid leave, and opportunities for continuing education. Working at O.Henry Hotel means joining a team that values enthusiasm, professionalism, and a shared mission of genuine service to others, the community, and the planet.
Job Requirements
- Schedule availability to include weekdays weeknights and weekends
- Valid driver's license
- Friendly energetic and detail-oriented
- Passion for hospitality
- Great interpersonal and communication skills
- Strong sense of urgency and initiative
- Ability to retain and recall detailed information
Job Qualifications
- Schedule availability to include weekdays weeknights and weekends
- Valid driver's license
- Friendly energetic and detail-oriented
- Passion for hospitality
- Great interpersonal and communication skills
- Strong sense of urgency and initiative
- Ability to retain and recall detailed information
Job Duties
- Provide prompt friendly and attentive service while ensuring each guest has a delightful experience
- Safely transport guests in style to their destination
- Be an ambassador of arrival
- Maintain extensive knowledge of Greensboro including hotel services travel directions and recommendations for shipping dining and entertainment
- Establish and maintain hotel and guest relationships
- Maintain a high level of cleanliness and safety at all times
Job Criteria
Experience
No experience required
Job Location
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