Porter

TravelCenters of America (TA) is a leading provider of travel center services and has been a trusted destination for professional truck drivers and motorists for over 50 years. With a nationwide network of locations and a corporate headquarters based in Westlake, Ohio, TA is dedicated to delivering exceptional services that include fuel, food, truck maintenance, and various essential offerings. TA prides itself on being more than just a travel stop; it is a vital support hub on the road for travelers who depend on quality, convenience, and reliability. The company’s commitment to growth is reflected in its focus on expanding its network, adopting cutting-edge technology, and spearheading innovative alternative energy and sustainability initiatives. This dynamic environment fosters a culture where every team member is valued as a stakeholder in TA’s ongoing success and future development.

As a Customer Service Attendant at TravelCenters of America, you will play an essential role in ensuring that all customers enjoy a pleasant and sanitary environment. The position is integral to maintaining the cleanliness and upkeep of TA’s vast facilities, which includes retail spaces stocked with everything from grab-and-go foods, groceries, snacks, electronics, maintenance supplies, to clothing and gifts. Your contribution guarantees that travelers find a welcoming space that enhances their journey and aligns with TA’s mission to return every traveler to the road better than they came. This role is perfect for individuals who thrive in a team-oriented setting and are committed to providing excellent customer service. Responsibilities involve cleaning various portions of the facility following company standards, adhering to safety and security protocols, and proactively reporting and resolving any unsafe situations that may arise.

The position offers a rewarding work environment where collaboration, trust, and fun are fostered. You will have the opportunity to learn and efficiently use cleaning equipment and supplies, wear protective gear properly, and contribute to the overall operational success of the travel center. TA values flexibility, so this role requires availability during nights, weekends, and some holidays. Employees in this position benefit from comprehensive offerings such as medical, dental, vision, and life insurance, a 401(k) plan with company match, paid vacation and holidays, tuition reimbursement, meal discounts, and a variety of other discounts on technology, travel, food, and fuel. Moreover, TA champions career growth and advancement, encouraging team members to share their ideas and be part of shaping the future of the company.

TA’s workplace culture is inclusive and diverse, reflecting the diverse community of travelers they serve. The company is committed to equal employment opportunity and celebrates individualism. The role involves some physical demands such as lifting up to 50 pounds, standing, walking, bending, and occasional working outdoors in varying weather conditions. Safety is paramount, and the company provides a safe, supportive work environment with appropriate training and equipment. If you are a dedicated individual who enjoys working with others and is enthusiastic about contributing to a team, the Customer Service Attendant position at TravelCenters of America offers a fantastic career opportunity in a respected and long-standing organization.