Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

This job opening is for a Sales Lot Porter at a reputable automobile dealership that specializes in offering new and used vehicles to customers. The dealership is known for maintaining a high standard of customer service and ensuring that vehicles are presented in the best condition possible. As part of a dynamic team, the Sales Lot Porter plays a critical role in supporting daily operations by managing vehicle logistics and maintaining an organized lot. This is a full-time position with responsibilities encompassing vehicle inspection, lot organization, and facilitating the sales process by assisting Sales Consultants and management. Attention to detail, honesty, and an ability to work efficiently under pressure are key traits sought in candidates for this role.

The Sales Lot Porter is responsible for verifying the receipt of new vehicles and conducting thorough damage inspections to ensure that all automobiles arrive in pristine condition. This role requires meticulous attention when parking vehicles strategically in the lot to maximize space and maintain order. The position also demands regular vehicle cleaning and upkeep, contributing to the dealership's professional appearance and enhancing customer satisfaction. Additionally, the Sales Lot Porter assists with moving vehicles for promotional events and collaborates closely with various dealership departments. Safety compliance is paramount, and the individual must adhere to federal, state, and local regulations, including OSHA standards and hazardous waste disposal guidelines.

Candidates must be prepared to embrace a role that requires physical activity, critical thinking, and customer interaction skills. The position requires working hours from 7am to 7pm Monday through Saturday, highlighting the necessity for flexibility and commitment. The Sales Lot Porter will be entrusted with key responsibilities such as cataloging and storing keys, assigning stock control numbers, and ensuring that all vehicles are securely locked. Furthermore, the ability to resolve operational challenges promptly and professionally, while exhibiting a positive attitude and teamwork, is vital.

This job is ideal for individuals with experience in the automobile retail environment who thrive in fast-paced settings and have the ability to manage multiple tasks simultaneously. Candidates should demonstrate excellent communication skills and possess a professional demeanor, reflecting the dealership's standards. Being bilingual, especially in English and Spanish, is preferred as it enhances communication within a diverse customer base. The Sales Lot Porter must maintain a safe driving record, as the role involves driving both customer and demonstrator vehicles. Overall, this opportunity offers a rewarding career path with the chance to grow within a respected automotive company. The dealership also emphasizes training and development, requiring employees to complete specific Mercedes-Benz training courses to maintain high service standards.

Job Requirements

  • High school diploma or the equivalent
  • One year experience in an automobile retail environment
  • Must have valid in-state driver’s license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicle
  • Available to work 7am - 7pm Monday - Saturday
  • Must be insurable

Job Qualifications

  • High school diploma or the equivalent
  • One year experience in an automobile retail environment
  • Must have valid in-state driver’s license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicle
  • Excellent verbal and written communication skills
  • Bilingual - English/Spanish preferred
  • Available to work 7am - 7pm Monday - Saturday
  • Must be insurable
  • Ability to collaborate with the public, sometimes with several customers at a time
  • Ability to collaborate with other dealership personnel
  • Must be a team player with impeccable honesty and integrity
  • Maintain a high level of professional personal appearance and conduct
  • Proficient knowledge of tools and materials needed to perform departmental duties ensuring a high level of customer satisfaction

Job Duties

  • Maintain the new and used vehicle inventory in a neat and organized manner
  • Maintain the parking lot in an organized, efficient manner
  • Ensure that all vehicles in the lot are locked
  • Move customer and dealership vehicles as directed
  • Inspect new vehicle inventory and report any damages to management immediately
  • Catalogs and stores keys
  • Assigns stock control numbers to cars
  • Moves sold vehicles to maximize use of space and keep the lot in order
  • Deliver and pickup vehicles for promotional events
  • Make and implement decisions regarding maintaining and cleaning vehicles
  • Understand and comply with federal, state and local regulations, such as safety requirements, hazardous waste disposal, OSHA, Right-to-Know, etc.
  • Clean dealership areas (e.g., walkways and sidewalks) as needed
  • Utilize all available information to ensure proper resolution of problems
  • Provide prompt, efficient and quality service to the customers and dealership
  • Take the initiative to exceed customer satisfaction, even if it requires overcoming obstacles
  • Present self as positive role model by demonstrating commitment to the department, customers, dealership and company
  • Listen actively to understand others completely
  • Resolve all disputes and difficulties with professionalism and composure
  • Prioritize work to ensure all deadlines are met
  • Complete Mercedes-Benz training courses as directed
  • Perform other specific assignments as directed

Job Criteria

Experience

No experience required


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