Porter

TravelCenters of America (TA) is a leading and trusted travel center company with over 50 years of experience serving the needs of professional truck drivers and motorists across the United States. With a vast network of travel centers strategically located nationwide, TA offers a comprehensive one-stop shopping experience catering to a variety of needs including fueling, food, truck maintenance, and essential services. Known for its commitment to innovation, TA integrates cutting-edge technology and sustainability initiatives targeting alternative energy solutions to enhance the travel experience and reduce environmental impact. Beyond serving millions of travelers daily, TA emphasizes a workplace culture that fosters growth, teamwork, and individual contribution, making every team member a stakeholder in the company’s ongoing success. The corporate headquarters is located in Westlake, Ohio, while the numerous travel centers operate coast to coast.

The Customer Service Attendant role at TravelCenters of America is fundamental in upholding the company’s standards of cleanliness and customer satisfaction. This position is responsible for maintaining clean, sanitary, and safe facilities that ensure a welcoming environment for all visitors. Customer Service Attendants support TA’s mission to "return every traveler to the road better than they came" by keeping all public and operational areas tidy and well-maintained. The role involves cleaning all facility sections, adhering strictly to safety protocols, utilizing protective equipment properly, and managing cleaning supplies efficiently. Candidates who thrive in a fun, respectful working environment focused on great customer experience will find this role rewarding. The position requires flexibility to work various shifts, including nights, weekends, and holidays, reflecting the dynamic nature of TA’s operations and the travel industry.

In addition to delivering excellent customer service and maintaining high cleanliness standards, the customer service attendant at TA will also engage with guests in a friendly manner and help sustain a positive atmosphere within the travel center. TA offers competitive compensation for this hourly position, reflecting responsibilities, duties, and relevant experience. Team members have access to various valuable benefits such as medical, dental, vision, and life insurance, a 401(k) plan with company match, paid holidays, tuition reimbursement, meal discounts, and many more. This role represents a unique career opportunity to contribute to a reputable and growing company committed to diversity, inclusion, and equal opportunity in employment across all backgrounds and identities. Working at TravelCenters of America means becoming part of a dedicated team focused on innovation, sustainability, and above all, delivering outstanding service to travelers on the road.