
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $12.00 - $14.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
vacation
Paid holidays
Tuition Reimbursement
On-site Meal discounts
Employee Discounts
Job Description
TravelCenters of America is a premier network of travel centers located across the United States, serving millions of professional truck drivers and motorists daily. For over 50 years, the company has been a trusted provider of essential services such as fuel, food, truck maintenance, and various retail products. TA stands out in the industry due to its expansive nationwide presence combined with dedicated efforts in technology implementation and sustainability initiatives. The company headquarters is based in Westlake, Ohio, and it prides itself on fostering an inclusive and opportunity-rich work environment where every employee is regarded as a stakeholder in the organization’s future success. TA’s commitment to innovation and community-building creates an inspiring workplace for individuals who seek career growth and thrive in a team-oriented setting.
The Customer Service Attendant role at TravelCenters of America plays a vital part in maintaining the high standards for cleanliness, safety, and customer satisfaction that the company is known for. This position focuses on ensuring the store and facility are kept in an immaculate and sanitary condition, thereby contributing to a pleasant environment for all guests. Customer Service Attendants participate in providing a welcoming atmosphere that supports TA’s mission to "return every traveler to the road better than they came." This job is ideal for individuals who enjoy working in dynamic, fun environments, engage well with team members and customers, and take pride in executing their responsibilities with care and diligence.
In this role, employees will be responsible for cleaning various areas of the travel center, following safety protocols strictly, handling cleaning supplies properly, and reporting or addressing potential hazards. The position requires flexibility in working hours, including nights, weekends, and some holidays, and demands a good work ethic paired with excellent communication skills. TravelCenters of America recognizes the importance of staff well-being and offers competitive hourly wages ranging from $12.00 to $14.00, depending on experience and responsibilities, along with a comprehensive benefits package. Joining TA means becoming part of a respected team focused on growth, service excellence, and fostering a culture where diversity is celebrated and equal opportunity ensured for all employees.
The Customer Service Attendant role at TravelCenters of America plays a vital part in maintaining the high standards for cleanliness, safety, and customer satisfaction that the company is known for. This position focuses on ensuring the store and facility are kept in an immaculate and sanitary condition, thereby contributing to a pleasant environment for all guests. Customer Service Attendants participate in providing a welcoming atmosphere that supports TA’s mission to "return every traveler to the road better than they came." This job is ideal for individuals who enjoy working in dynamic, fun environments, engage well with team members and customers, and take pride in executing their responsibilities with care and diligence.
In this role, employees will be responsible for cleaning various areas of the travel center, following safety protocols strictly, handling cleaning supplies properly, and reporting or addressing potential hazards. The position requires flexibility in working hours, including nights, weekends, and some holidays, and demands a good work ethic paired with excellent communication skills. TravelCenters of America recognizes the importance of staff well-being and offers competitive hourly wages ranging from $12.00 to $14.00, depending on experience and responsibilities, along with a comprehensive benefits package. Joining TA means becoming part of a respected team focused on growth, service excellence, and fostering a culture where diversity is celebrated and equal opportunity ensured for all employees.
Job Requirements
- High school diploma or equivalent
- prior experience in cleaning or customer service preferred
- ability to lift up to 50 lbs occasionally
- ability to stand, walk, bend, stoop, kneel, crouch and climb as part of job duties
- effective communication skills
- reliable and punctual
- willingness to work flexible hours including nights, weekends and holidays
Job Qualifications
- Excellent customer service skills
- strong communication skills
- working knowledge of cleaning equipment and supplies
- ability to work flexible hours including nights, weekends and some holidays
- dedicated team player
- experience in customer-facing roles preferred
- ability to follow safety protocols
Job Duties
- Work in a fun, trusting environment focused on great customer service
- clean all areas of the facility as directed and provide our guests with a clean, sanitary environment
- know and follow all safety and security guidelines and procedures
- alert to and report potentially unsafe situations caused by team members and guests
- take corrective action when necessary
- wear and use protective equipment properly and safely
- know quantities and types of cleaning supplies used for each cleaning assignment
- perform other job-related duties as assigned
Job Criteria
Experience
No experience required
Job Location
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