
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $12.50 - $13.50
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
vacation
Paid holidays
Tuition Reimbursement
On-site Meal discounts
Employee Discounts
Opportunity for growth and advancement
Job Description
TravelCenters of America (TA) is a leading operator of travel centers and convenience stores across the United States, with a legacy spanning more than 50 years. Serving millions of professional truck drivers and motorists daily, TA provides essential services including fuel, food, truck maintenance, and much more. The company is headquartered in Westlake, Ohio, and continues to expand its network nationwide. With a passionate and dedicated team, TA is constantly innovating and embracing cutting-edge technology along with sustainable energy solutions to enhance the experience of its customers and employees alike. As a cornerstone in the travel and transportation industry, TA’s commitment to operational excellence and customer satisfaction drives its success and growth.
The role of Customer Service Attendant at TravelCenters of America is critical in maintaining clean, safe, and welcoming facilities for travelers. This position involves being a key team member responsible for ensuring that every aspect of the travel center is sanitary and well-maintained according to TA’s high-quality standards. The Customer Service Attendant plays a vital part in creating positive experiences for guests by upholding cleanliness, safety protocols, and excellent service. The role requires interacting with customers and colleagues in a fun, trusting environment built on mutual respect and dedication. This position typically offers flexible hours, including nights, weekends, and some holidays, and pays between $12.50 and $13.50 per hour. Employees in this role benefit from numerous perks such as medical, dental, vision, and life insurance, a 401(k) plan with company match, tuition reimbursement, and various discounts. TravelCenters of America prides itself on fostering an inclusive workplace where all team members are valued stakeholders in the company’s ongoing success and innovation.
The role of Customer Service Attendant at TravelCenters of America is critical in maintaining clean, safe, and welcoming facilities for travelers. This position involves being a key team member responsible for ensuring that every aspect of the travel center is sanitary and well-maintained according to TA’s high-quality standards. The Customer Service Attendant plays a vital part in creating positive experiences for guests by upholding cleanliness, safety protocols, and excellent service. The role requires interacting with customers and colleagues in a fun, trusting environment built on mutual respect and dedication. This position typically offers flexible hours, including nights, weekends, and some holidays, and pays between $12.50 and $13.50 per hour. Employees in this role benefit from numerous perks such as medical, dental, vision, and life insurance, a 401(k) plan with company match, tuition reimbursement, and various discounts. TravelCenters of America prides itself on fostering an inclusive workplace where all team members are valued stakeholders in the company’s ongoing success and innovation.
Job Requirements
- ability to work flexible hours including nights, weekends and some holidays
- working knowledge of cleaning equipment and supplies
- excellent customer service and communication skills
- dedication to teamwork and reliability
Job Qualifications
- excellent customer service and communication skills
- working knowledge of cleaning equipment and supplies
- ability to work flexible hours including nights, weekends and some holidays
- dedicated individual who works well with others
Job Duties
- work in a fun, trusting environment focused on great customer service
- clean all areas of the facility as directed and provide guests with a clean, sanitary environment
- know and follow all safety and security guidelines and procedures
- alert to and report potentially unsafe situations caused by team members and guests
- take corrective action when necessary
- wear and use protective equipment properly and safely
- know quantities and types of cleaning supplies used for each cleaning assignment
- perform other job-related duties as assigned
Job Criteria
Experience
No experience required
Job Location
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