Porter

TravelCenters of America (TA) is a leading and well-established travel center company that has been serving professional truck drivers and motorists for over 50 years. Throughout its extensive history, TA has become a trusted name, known for offering essential services including fuel, food, truck maintenance, and a variety of retail options. With a vast network of travel centers spread across the United States, the company is committed to evolving and expanding by incorporating the latest technology and innovative sustainability initiatives focused on alternative energy. TA’s corporate headquarters is located in Westlake, Ohio. Every team member at TA is valued as a key stakeholder in the company’s ongoing success, creating an inclusive and dynamic work environment that supports individual growth, creative contributions, and career advancement opportunities.

The Customer Service Attendant role at TravelCenters of America is vital in maintaining the high standards of cleanliness and sanitation throughout TA’s facilities. This position ensures that customers enjoy a pleasant, safe, and hygienic environment, which is essential for the company’s mission of "returning every traveler to the road better than they came." Customer Service Attendants work as part of a dedicated store team, focusing on cleaning and upkeep tasks that uphold TA’s reputation for quality service. This includes routine cleaning of all designated areas, using proper safety and security protocols, managing cleaning supplies, and assisting with other job-related duties as assigned.

In this position, employees will benefit from a supportive workplace culture that values trust, teamwork, and excellent customer service. Flexible working hours, including nights, weekends, and holidays, make this a versatile opportunity for those wanting to contribute positively to the customer experience. TravelCenters of America offers competitive pay, with this role ranging between $15.00 and $16.00 per hour, depending on factors such as experience and responsibilities.

TA encourages a team-oriented atmosphere where respect and integrity are paramount, ensuring all travelers—from truck drivers to everyday motorists—feel welcomed and cared for. The company is proud of its diverse and inclusive workforce, and it is an equal opportunity employer committed to non-discriminatory hiring practices that honor race, age, gender identity, disability, military service, and other protected statuses. Reasonable accommodations are available upon request during the recruitment process to promote accessibility.

The typical physical demands of this role include activities such as standing, walking, kneeling, and lifting up to 50 pounds. Employees may also be exposed to outdoor weather conditions, various substances like dust, grime, and cleaning chemicals, as well as loud noise levels in the work environment. Through this role, Customer Service Attendants actively contribute to the safety and satisfaction of all guests visiting TA travel centers, making a meaningful impact on the overall customer journey. This position provides an excellent foundation for individuals passionate about customer service, teamwork, and personal development within a nationally recognized company.