Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

401k
Medical insurance
Dental Insurance
prescription drug coverage
Disability Benefits
Paid sick time
company holidays
vacation

Job Description

Equity Property Management, LLC (EPM) is a reputable property management company that specializes in managing apartment communities with a strong commitment to excellence and resident satisfaction. Located in the Waukesha, WI area, EPM is well-known for maintaining beautiful and well-maintained residential communities where residents enjoy comfortable and safe living environments. EPM's dedication to quality service and community upkeep reflects in its management practices, aiming to foster long-term relationships with residents and ensure their living spaces are not only clean but also inviting and secure.

EPM is currently seeking a highly experienced Porter to join the team at one of its elegant apartment communities. This role is a unique blend of hands-on maintenance work, janitorial duties, and exceptional customer service. As a Porter, you will play a critical role in upholding the aesthetic and functional standards of the community grounds and common areas. Beyond just tasks and chores, the position requires a service-oriented mindset, with a strong focus on resident interaction and satisfaction.

In the Porter position, your responsibilities will include completing maintenance and janitorial projects accurately and promptly, ensuring hallways and grounds remain pristine, and staying alert to any potential safety hazards that need immediate attention. Your ability to use maintenance skills combined with your genuine care for resident concerns will distinguish your performance. This role offers an opportunity to work in a hands-on environment using various tools and equipment, engaging physically with the property, and fostering a welcoming community atmosphere.

Additionally, the Porter is expected to have excellent communication skills to distribute important notices and updates effectively to residents. The role involves routine physical activities such as walking the property daily, working with maintenance tools like blowers and power washers, and lifting objects up to 50 pounds. Safety compliance and teamwork are essential, as is a proactive approach to problem-solving and service delivery.

EPM values employees who take pride in their work appearance, demonstrate punctuality, and have the capacity to prioritize daily tasks efficiently. This is more than just a labor-centric role; it involves building rapport with residents and colleagues alike, ensuring that every interaction is infused with professionalism and courtesy. The role demands reliability, attention to detail, and the ability to act swiftly on safety issues.

EPM offers a competitive salary and performance-based financial incentives alongside a comprehensive benefits package. This includes a 401K plan, optional medical and dental insurance with prescription drug coverage, disability benefits, paid sick time, company holidays, and vacation, all designed to support the well-being and financial security of their employees. The company promotes a drug-free workplace and is an Equal Opportunity Employer committed to diversity and inclusion in the workforce.

Working as a Porter with Equity Property Management, LLC provides a fulfilling career opportunity with growth potential, making it ideal for candidates interested in combining manual labor skills with excellent customer service in a supportive and professional environment. If you thrive in a dynamic setting that blends physical work with interpersonal engagement, this position at EPM is a perfect fit for you.

Job Requirements

  • Minimum of one year of apartment grounds/porter experience preferred
  • ability to lift/carry up to 50 lbs and employ two persons lift when lifting/carrying objects that weigh more than 50 lbs
  • ability to push and/or pull, stoop, kneel, crouch and/or crawl
  • ability to walk significant amount throughout the day
  • ability to climb up and down a ladder
  • ability to work in hot, cold and/or damp environments
  • use of general grounds keeping equipment including leaf blowers, snow blowers, brooms, ladders, scrub brushes, cleaning solvents and required safety equipment
  • manual dexterity sufficient to reach/handle items and perceive attributes of objects and materials
  • must be able to read, write and communicate effectively in English for safety purposes

Job Qualifications

  • Experience in grounds keeping, landscaping and basic maintenance
  • experience operating small hand tools, gas powered tools, blower, power washer
  • ability to read, write and communicate effectively in English
  • bilingual Spanish skills for reading, writing and effective communication are a plus
  • ability to prioritize and organize daily work responsibilities
  • ensure excellent service standards to maintain high level of resident satisfaction
  • professional appearance and demeanor
  • ability to make sound decisions and problem solve timely and effectively
  • work cooperatively with others

Job Duties

  • Complete projects/tasks in a thorough, accurate, and timely manner
  • maintain the appearance of the hallways and grounds effectively
  • constantly observe the condition of the community and immediately report and/or initiate action to correct unsafe condition
  • distribute communications to residents
  • e.g., upcoming events, pest control notices, violations and newsletters
  • remove trash from vacant apartments and all common areas on a daily basis
  • remove property deserted by tenants such as furniture and other miscellaneous items and disposes/stores as directed by the Property Director
  • check exterior lighting and replace bulbs on a regular basis where practical or reports outage to Maintenance Supervisor
  • physically walk the property on a daily basis to ensure pathways to units/models, stairways and breezeways, dumpster areas, recreation areas, common areas, grounds adjacent to the road and walkways remain neat and free of litter and debris at all times
  • assist with make-ready duties as requested by management
  • ensure regular and predictable attendance and punctuality
  • perform other tasks as assigned by Management
  • be observant for any problem that could be a hazard or potentially dangerous situation for residents, staff, guests and the public
  • display a service-oriented mindset at all times maintaining courtesy and diplomacy with residents, colleagues, management, vendors and all external customers

Job Criteria

Experience

Mid Level (3-7 years)


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