Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $12.00 - $15.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
vacation
Paid holidays
Tuition Reimbursement
On-site Meal discounts
technology discounts
Travel Discounts
food discounts
fuel discounts
Opportunity for growth and advancement

Job Description

TravelCenters of America (TA) has been a trusted name in the trucking and travel industry for over 50 years. Serving millions of professional truck drivers and motorists nationwide, TA provides an essential one-stop experience encompassing fuel, food, truck maintenance, and a variety of essential services. With a robust network of travel centers spread across the country and corporate headquarters in Westlake, Ohio, TA stands as a premier travel destination for travelers on the road. The company is driven by a passionate and dedicated team focused on growth through expanding their travel center network, adopting cutting-edge technology, and investing in innovative alternative energy and sustainability initiatives. Every team member is considered a stakeholder in TA's success, fostering a collaborative and progressive work environment that encourages career development and personal growth.

The role of a Customer Service Attendant at TravelCenters of America is instrumental in maintaining the high standards of cleanliness and customer satisfaction that TA is known for. The attendant will be a vital member of the store team, responsible for ensuring all buildings and facilities are kept clean, sanitary, and welcoming in line with TA’s stringent standards. This position is designed for individuals who want to work in a supportive and fun environment that prioritizes excellent customer service. The attendant helps create a positive atmosphere for travelers, ensuring they leave TA facilities feeling better prepared for their journeys. Key responsibilities include cleaning all areas of the facility, adhering to safety and security protocols, properly using protective equipment, and being alert to any unsafe conditions to uphold a safe environment for everyone. The role requires flexibility in scheduling, as attendants may need to work nights, weekends, and holidays, reflecting the dynamic nature of the travel industry. This opportunity offers a dependable hourly wage range of $12.00 to $15.00, dependent on experience and responsibilities, as well as a comprehensive benefits package. Joining TA means becoming part of a team that values diversity, equal opportunity, and inclusion, committed to celebrating individualism and fostering a welcoming workplace for all team members. Through this role, individuals can contribute meaningfully to the customer experience at a nationally recognized travel center brand while gaining opportunities for career advancement within a stable and growing company.

Job Requirements

  • Ability to work flexible hours including nights, weekends and some holidays
  • knowledge of cleaning equipment and supplies
  • excellent communication skills
  • dedication to teamwork
  • commitment to safety protocols

Job Qualifications

  • A dedicated individual who works well with others and is excited to be part of our team
  • excellent customer service and communication skills
  • working knowledge of cleaning equipment and supplies
  • ability to work flexible hours including nights, weekends and some holidays

Job Duties

  • Work in a fun, trusting environment focused on great customer service
  • clean all areas of the facility as directed and provide our guests with a clean, sanitary environment
  • know and follow all safety and security guidelines and procedures
  • alert to and report potentially unsafe situations caused by team members and guests
  • take corrective action when necessary
  • wear and use protective equipment properly and safely
  • know quantities and types of cleaning supplies used for each cleaning assignment
  • perform other job-related duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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