Porter

Lithia Chrysler Dodge Jeep Ram Fiat of Bryan College Station is a reputable automotive dealership dedicated to providing exceptional customer service and a comprehensive range of automotive products and services. Operating under the Lithia Motors umbrella, this dealership offers a trusted environment for both new and used vehicle sales as well as expert service and maintenance. With a commitment to quality, customer satisfaction, and community involvement, Lithia Chrysler Dodge Jeep Ram Fiat of Bryan College Station stands as a cornerstone in the automotive retail industry in its region. The dealership prides itself on a professional, friendly atmosphere where customers can expect top-notch care from a team of knowledgeable automotive professionals.

The role of Service Greeter at Lithia Chrysler Dodge Jeep Ram Fiat of Bryan College Station is instrumental in delivering an outstanding customer experience within the service department. Serving as the first point of contact for customers arriving for vehicle service, the Service Greeter ensures that every visitor feels welcomed and valued. This position requires a genuinely friendly and courteous demeanor, paired with the ability to promptly assist customers and facilitate smooth service operations.

In this role, the Service Greeter is responsible for a variety of tasks that support both customers and service advisors. They install disposable seat covers, steering wheel covers, and floor mats to protect customer vehicles during service appointments, demonstrating attention to detail and respect for customer property. They also manage the logistics of moving vehicles efficiently within the service lot, including driving vehicles from the service lane to appropriate parking spots and retrieving them when service is complete or as directed. Maintaining a clean, organized service parking lot and work area is essential to uphold the dealership’s professional standards.

In addition to customer interaction, the Service Greeter assists the Service Receptionist by handling incoming phone calls in a professional manner, helping to maintain smooth communication within the service department. The role may also involve assisting the shuttle driver as needed and completing various clerical duties assigned by service management. Strong communication skills, a sense of urgency, and basic computer literacy are important to successfully perform these responsibilities.

Safety and compliance are significant aspects of the role. The Service Greeter must maintain a valid local driver’s license and an acceptable driving record, informing management immediately of any changes in license status. They also have a duty to report any situations or conditions that could jeopardize the safety, welfare, or integrity of the dealership, its employees, or customers. This attention to safety contributes to a secure and efficient service environment for all.

Lithia Chrysler Dodge Jeep Ram Fiat of Bryan College Station offers competitive pay and best-in-class industry benefits, including medical, dental, and vision plans, paid holidays and PTO, disability insurance, life insurance, a 401(k) retirement plan, an employee stock purchase program, and access to the Lithia Learning Center for professional development. Additional perks such as vehicle purchase discounts and wellness programs enhance employee satisfaction and work-life balance.

This is an excellent opportunity for individuals who enjoy interacting with people, have a strong attention to detail, and thrive in a fast-paced automotive service environment. The position requires candidates to be at least 18 years of age and have a high school diploma or equivalent. Lithia Chrysler Dodge Jeep Ram Fiat of Bryan College Station is an equal opportunity employer committed to diversity and inclusion, welcoming qualified applicants regardless of race, color, ancestry, religion, gender, or other protected statuses, and maintaining a drug-free workplace.