
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
vacation
Paid holidays
Tuition Reimbursement
On-site Meal discounts
Employee Discounts
Opportunity for growth
Job Description
TravelCenters of America, a leading name in the travel and trucking industry for over 50 years, has become a trusted hub for millions of professional truck drivers and motorists across the United States. Known for its comprehensive travel centers, TA offers customers a broad range of essential services including fuel, food, truck maintenance, and numerous convenient amenities. As a highly reputable company operating locations nationwide as well as a corporate headquarters in Westlake, Ohio, TravelCenters of America is committed to offering exceptional service and convenience that meet the evolving needs of travelers on the road. With a passionate, dedicated team focused on growth, TA is expanding its network of travel centers, incorporating cutting-edge technology, and pioneering innovative sustainability and alternative energy initiatives that set the company apart in the industry. This makes TA not only a leader but also a responsible and forward-thinking organization eager to create career opportunities and foster professional growth for its team members.
The Customer Service Attendant role at TravelCenters of America is a vital position at the heart of the store team. This role ensures that the travel centers maintain a clean, sanitary, and inviting environment that enhances the overall customer experience and ensures every traveler leaves feeling better than when they arrived. The attendant is responsible for upholding TA's high standards for safety, cleanliness, and customer service, contributing directly to the satisfaction of the millions of travelers TA serves every year. This full-time employment opportunity invites candidates who are enthusiastic, customer-focused, and eager to work in a dynamic, supportive environment where teamwork and communication are valued. Benefits include competitive pay (dependent on responsibilities and experience), medical, dental, vision and life insurance, 401(k) with company match, paid vacation and holidays, tuition reimbursement, on-site meal discounts, and various other discounts related to technology, travel, food, and fuel. The company also emphasizes diversity and equal opportunity, welcoming individuals from all backgrounds and accommodating employees with disabilities to ensure an inclusive workplace. Those who join TravelCenters of America will enjoy a positive work environment where safety is paramount and growth opportunities abound.
The Customer Service Attendant role at TravelCenters of America is a vital position at the heart of the store team. This role ensures that the travel centers maintain a clean, sanitary, and inviting environment that enhances the overall customer experience and ensures every traveler leaves feeling better than when they arrived. The attendant is responsible for upholding TA's high standards for safety, cleanliness, and customer service, contributing directly to the satisfaction of the millions of travelers TA serves every year. This full-time employment opportunity invites candidates who are enthusiastic, customer-focused, and eager to work in a dynamic, supportive environment where teamwork and communication are valued. Benefits include competitive pay (dependent on responsibilities and experience), medical, dental, vision and life insurance, 401(k) with company match, paid vacation and holidays, tuition reimbursement, on-site meal discounts, and various other discounts related to technology, travel, food, and fuel. The company also emphasizes diversity and equal opportunity, welcoming individuals from all backgrounds and accommodating employees with disabilities to ensure an inclusive workplace. Those who join TravelCenters of America will enjoy a positive work environment where safety is paramount and growth opportunities abound.
Job Requirements
- high school diploma or equivalent
- previous experience in cleaning or janitorial roles preferred
- excellent interpersonal skills
- ability to work flexible schedules including nights, weekends and holidays
- physical ability to lift up to 50 lbs
- knowledge of cleaning safety procedures
- ability to wear and use protective equipment safely
Job Qualifications
- a dedicated individual who works well with others and is excited to be part of our team
- excellent customer service and communication skills
- working knowledge of cleaning equipment and supplies
- ability to work flexible hours including nights, weekends and some holidays
Job Duties
- work in a fun, trusting environment focused on great customer service
- clean all areas of the facility as directed and provide our guests with a clean, sanitary environment
- know and follow all safety and security guidelines and procedures
- alert to and report potentially unsafe situations caused by team members and guests
- take corrective action when necessary
- wear and use protective equipment properly and safely
- know quantities and types of cleaning supplies used for each cleaning assignment
- perform other job-related duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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