Porter

TravelCenters of America (TA) has been an essential hub for professional truck drivers and motorists across the United States for more than 50 years. As one of the largest and most trusted travel center chains in the country, TA offers everything from fuel, food, and truck maintenance to essential services that cater to the needs of travelers on the road. The company operates numerous travel centers nationwide and maintains its corporate headquarters in Westlake, Ohio. Over the decades, TA has evolved with the industry by embracing cutting-edge technology and committing to innovative alternative energy and sustainability initiatives that keep it at the forefront of the travel services landscape. For every team member at TA, there is an opportunity to grow their career, contribute their ideas, and play a pivotal role in shaping the future of the company. TA prides itself on fostering an inclusive, supportive environment where every employee is a stakeholder in shared success.

The role of Customer Service Attendant at TravelCenters of America is integral to sustaining the high standards of cleanliness and hospitality that customers expect. This position requires an individual committed to maintaining the travel center’s buildings and facilities in spotless, sanitary condition, directly impacting the customer experience. As the first line of defense in providing a welcoming environment, the Customer Service Attendant ensures that every guest enjoys a clean and safe place to rest and rejuvenate during their travels. This role is not only about cleaning and upkeep but also about embodying TA’s commitment to excellent customer service. The attendant helps create a positive atmosphere that supports the company’s mission to "return every traveler to the road better than they came." This means working within a fun, trusting culture that values safety, communication, and professionalism.

Beyond routine cleaning tasks, the position involves vigilance regarding safety and security, the proper use of protective equipment, and adherence to established protocols. The Customer Service Attendant will need flexibility to work varying shifts, including nights, weekends, and holidays, reflecting the 24/7 nature of the travel center industry. This job provides a solid foundation for those passionate about service and looking for opportunities to advance within a thriving company. The hourly pay is competitive at $14.00 and is complemented by a comprehensive benefits package. Employees at TravelCenters of America can expect medical, dental, vision, and life insurance, a 401(k) match, paid holidays and vacation, tuition reimbursement, and a variety of discounts on meals, technology, travel, and fuel. Overall, this role offers not only the chance to be part of a storied and growing company but also a career path marked by growth, opportunity, and meaningful work.