Porter

Boise, ID, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee assistance program

Training and Development

Job Description

This position is offered by a reputable property management company dedicated to maintaining high standards of cleanliness and customer service within residential communities. The company specializes in managing apartment complexes, ensuring that both common areas and individual units are kept in pristine condition to provide a welcoming and safe environment for all residents. As part of their commitment to excellence and resident satisfaction, they seek a dedicated Porter to join their full-time team. The role comes with an hourly wage and eligibility for benefits, highlighting the company’s investment in their employees' well-being and professional growth.

The Porter plays a crucial role in the overall maintenance and appearance of the property. This full-time, non-exempt position focuses on supporting the upkeep of clubhouse, office, model apartments, and all common property areas. Key responsibilities involve ensuring cleanliness, tidiness, and general maintenance of outdoor and indoor spaces, including trash removal, landscaping care, and preparation of apartments before new resident move-ins. Emphasizing safety and customer service, the Porter interacts with supervisors and management to report maintenance issues, ensuring prompt resolution and continued community satisfaction.

In this role, the Porter is expected to embody the company’s core values and culture, demonstrating professionalism, teamwork, and a positive attitude at all times. The position requires physical stamina and the ability to perform physically demanding tasks such as lifting up to 50 pounds, standing, walking, and completing labor-intensive work over extended periods. The work environment involves both indoor and outdoor settings, exposing the employee to various weather conditions and landscape elements.

Opportunities for professional development are provided through required in-service training and company-specific training programs like Cardinal U. The organization fosters an inclusive and supportive workplace culture, ensuring reasonable accommodations are available to assist individuals with disabilities in performing their essential duties. Overall, this Porter position is ideal for candidates seeking a stable and rewarding career in property maintenance with room for growth within the company.

Job Requirements

high school diploma or equivalent
ability to organize and manage multiple priorities
ability to use hand and power tools
must be able to lift 50 lbs
must be able to stand, walk and complete physical labor for up to eight hours per day
ability to communicate and comprehend in English
positive attitude and enthusiasm while providing exceptional customer service

Job Qualifications

ability to organize and manage multiple priorities
positive attitude, enthusiasm and energy while providing exceptional customer service
ability to use hand and power tools
must be able to lift 50 lbs
must be able to stand, walk and complete physical labor for up to eight hours per day
ability to communicate and comprehend in English
high school diploma or equivalent
ability to embody the Cardinal culture and Cardinal core values every day
preferred career experience includes custodian, janitorial, porter maintenance, landscaping, and general labor

Job Duties

demonstrate exemplary principles of customer service and teamwork
maintain a safe, tidy and sanitary clubhouse, office, model, and all other common areas
ensure that the property is free of trash, debris and animal waste
ensure the cleanliness of the dumpster areas and necessary preparation for trash pick-up
ensure that the grass and landscaping are well maintained, including the watering of flowers
ensure the best possible appearance of each apartment prior to new resident move-in
advise supervisor of items needing additional attention in the apartment such as ripped carpet, torn linoleum, window or door repair
provide assistance with apartment turnovers as directed
communicate with the Property Manager or Service Manager regarding any problems with maintenance or curb appeal requiring further attention
respond appropriately to emergencies according to policies and procedures
participate in and attend all required in-service training sessions
ensure understanding and compliance with all policies and procedures
contribute to resident satisfaction by ensuring that customer expectations are met or exceeded
participate in Cardinal U training as required