Porter

TravelCenters of America (TA) stands as a premier travel center operator with more than five decades of experience serving millions of professional truck drivers and motorists across the United States. Established over 50 years ago, TA has grown into one of the country's most trusted travel destinations, delivering a comprehensive range of essential services, including fuel, food, truck maintenance, and retail shopping. The company is dedicated to creating a one-stop-shopping environment to meet the diverse needs of travelers and commercial drivers at its extensive network of travel centers nationwide. With a strong focus on innovative technology, sustainability initiatives, and alternative energy, TA continuously strives to enhance the customer experience while fostering a workplace culture of collaboration and growth.

TA’s corporate headquarters are located in Westlake, Ohio, but the heart of the company beats at its wide network of travel centers that stretch coast-to-coast. Every team member at TA plays a vital role in the company’s mission to return every traveler to the road better than they came. This dedication extends beyond just service, as TA invests in the development and advancement of employees, offering a dynamic work environment where individual ideas and contributions are valued. Working at TA means being part of a passionate and diverse team committed to delivering exceptional customer service, implementing modern practices, and upholding industry-leading standards.

The Customer Service Attendant position at TravelCenters of America is crucial for maintaining the overall customer experience and the cleanliness and safety of facility environments. In this role, individuals engage directly with customers and are responsible for ensuring that all areas of the travel center are kept clean, sanitary, and welcoming. This includes a wide variety of areas such as restrooms, dining areas, retail spaces, and exterior premises. Attention to detail and adherence to safety protocols are essential, as the role helps maintain TA’s reputation for quality and safety. The position emphasizes teamwork, with an understanding that creating a positive, clean environment impacts every traveler’s journey.

Candidates can expect to work in an enjoyable, supportive atmosphere that prioritizes trust and customer satisfaction. The role involves operating cleaning equipment and supplies safely and effectively, recognizing the importance of proper usage and environmental care. Flexibility is also key, as hours may include nights, weekends, and some holidays to align with the 24/7 operations of travel centers.

TA offers competitive wages for this role with pay starting at $16.00 per hour. Employees gain access to a comprehensive benefits package and opportunities for growth within an expanding company. This role is an excellent fit for individuals who value teamwork, take pride in their work, and are motivated to contribute to an industry leader in travel services. TA’s commitment to equal opportunity employment also ensures a welcoming, inclusive environment for all team members regardless of background or identity.