Job Overview

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Employment Type

Full-time
Hourly
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Paid holidays

Job Description

This Porter position is offered by a reputable property management company dedicated to maintaining high standards of cleanliness and customer service in residential communities. The company emphasizes creating an inviting and well-kept environment for residents by ensuring that common areas and individual apartments are maintained to the highest standards. Known for its commitment to excellence and fostering a positive workplace culture, the company actively seeks team members who embody their core values and contribute meaningfully to resident satisfaction and community upkeep. The employment type for this position is full-time and non-exempt, with compensation provided hourly. Additionally, employees in this role are eligible for a comprehensive benefits package, underscoring the company’s investment in their workforce's well-being.

As a Porter, you will play a crucial role in upholding the property's aesthetic appeal and operational functionality. Your primary responsibility includes maintaining common spaces such as the clubhouse, office, model units, and all residential areas to ensure a safe, tidy, and sanitary environment. This role involves regular attention to outdoor spaces as well, including landscaping duties like grass maintenance and flower watering. You will be tasked with preparing apartments to the highest standards before new resident move-ins, which requires keen attention to detail and the ability to effectively communicate any issues requiring additional maintenance to supervisors.

Working as part of a dedicated team, you must consistently demonstrate exemplary principles of customer service and teamwork, contributing not only to the physical upkeep of the property but also to the residents' overall satisfaction. The role demands physical stamina and the ability to perform labor-intensive tasks such as lifting up to 50 pounds, standing, walking, and performing various maintenance-related activities for extended periods. Your ability to use hand and power tools efficiently and safely will be essential. Furthermore, adherence to the company’s policies, procedures, and safety protocols is mandatory, especially in responding appropriately to emergencies and participating in ongoing training sessions.

The Porter position offers an opportunity for individuals who thrive in a dynamic environment and take pride in enhancing living spaces for a vibrant community. Whether your background includes custodial services, janitorial work, landscaping, or general labor, this role provides a structured and supportive environment to develop your skills and contribute to a vital aspect of property management. Your efforts will directly impact the curb appeal, safety, and comfort of the property, ultimately supporting the organization’s mission to provide residents with an exceptional living experience.

Job Requirements

  • Must be able to lift 50 lbs
  • Must be able to stand, walk, and complete physical labor for up to eight hours per day
  • Ability to organize and manage multiple priorities
  • Positive attitude, enthusiasm and energy while providing exceptional customer service
  • Ability to use hand and power tools
  • Ability to communicate and comprehend in English
  • High school diploma or equivalent
  • Ability to embody the Cardinal culture and Cardinal core values every day

Job Qualifications

  • Ability to organize and manage multiple priorities
  • Positive attitude, enthusiasm and energy while providing exceptional customer service
  • Ability to use hand and power tools
  • Ability to communicate and comprehend in English
  • High school diploma or equivalent
  • Ability to embody the Cardinal culture and Cardinal core values every day

Job Duties

  • Consistently demonstrate exemplary principles of customer service and teamwork
  • Maintain a safe, tidy and sanitary clubhouse, office, model, and all other common areas
  • Ensure that the property is free of trash, debris and animal waste
  • Ensure the cleanliness of the dumpster areas and necessary preparation for trash pick-up
  • Ensure that the grass and landscaping are well maintained, including the watering of flowers
  • Ensure the best possible appearance of each apartment prior to new resident move-in
  • Advise supervisor of items needing additional attention in the apartment
  • Provide assistance with apartment turnovers as directed
  • Communicate with the Property Manager or Service Manager regarding any problems with maintenance or curb appeal that requires further attention
  • Respond appropriately to emergencies, according to policies and procedures
  • Participate in and attend all required in-service training sessions
  • Ensure understanding and compliance with all policies and procedures
  • Contribute to resident satisfaction by ensuring that customer’s expectations are met or exceeded
  • Participate in Cardinal U training as required

Job Criteria

Experience

Entry Level (1-2 years)


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