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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Professional development opportunities
Retirement Plan
Employee assistance program
flexible scheduling
Job Description
Associa is a leading community management company with more than 225 branch offices spread across North America, serving nearly five million residents worldwide. With over 43 years of experience, Associa has built a reputation for providing exceptional service, innovative solutions, and unparalleled expertise in community management. The company prides itself on its team of over 11,000 dedicated professionals who are committed to delivering positive impact and meaningful value to the communities they serve. Associa's strong presence in the market and its focus on education and innovation set it apart from its competitors, making it a trusted partner for community living.Show More
Job Requirements
- High school diploma or equivalent
- Five years of experience in property management or related field
- General knowledge of maintenance and repair including plumbing and electrical
- Previous renovation or minor construction experience
- Ability to read and write English
- Proficiency with general office equipment
- Excellent customer service and interpersonal skills
- Strong organizational and time-management skills
- Ability to multitask and perform basic math
- Ability to handle difficult people and maintain confidentiality
- Professional appearance
- Valid driver’s license, clean driving record, current auto insurance
- Compliance with safety requirements
- Ability to work overtime, weekends, non-traditional holidays
- Willingness to be on-call and assist during staffing shortages
Job Qualifications
- High school diploma or equivalent
- At least five years of experience in property management or a related field
- General knowledge of maintenance repair and service including plumbing and electrical
- Experience with renovation, rehab, or minor construction
- Ability to read, write, and understand English
- Excellent customer service and interpersonal skills
- Strong organizational and time-management skills
- Ability to perform basic mathematical functions
- Ability to cope with and defuse difficult situations
- Valid driver’s license with clean driving record
- Current auto insurance
- Ability to maintain confidentiality
- Ability to maintain professional appearance
Job Duties
- Assist with daily porter tasks such as service requests and jobs at communities
- Respond to maintenance related issues in a timely manner
- Perform general carpentry duties such as wallboard repair, window/glass repair, door/lock repair, painting, and exterior building repairs
- Ensure work order system accuracy by verifying completion of all orders to company standards and tenant satisfaction
- Handle maintenance requests efficiently and effectively, completing within 24 hours
- Communicate promptly with property managers concerning all maintenance issues
- Maintain professional appearance and comply with safety requirements
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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