
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $13.25 - $16.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
vacation
Paid holidays
Tuition Reimbursement
On-site Meal discounts
Employee Discounts
Job Description
TravelCenters of America is a leading travel center company with a rich history spanning over 50 years. As a trusted name in the industry, TA serves millions of professional truck drivers and motorists daily across its extensive network of travel centers. These centers provide essential services such as fuel, food, truck maintenance, and various other conveniences, making them a vital stop for travelers on the road. Headquartered in Westlake, Ohio, TravelCenters of America is driven by a passionate team committed to growth, innovation, and sustainability. The company is actively expanding its network, integrating cutting-edge technology, and pioneering alternative energy initiatives to ensure a greener future. TA fosters a collaborative work environment where every team member is valued as a stakeholder in the company’s success. This inclusive atmosphere offers plentiful career advancement opportunities for individuals eager to contribute their ideas and grow professionally.
The role of Customer Service Attendant at TravelCenters of America is integral to maintaining the welcoming and clean environment that customers expect at every location. This position involves upholding TA’s high standards of cleanliness and sanitation throughout the facility to ensure a pleasant experience for all visitors. The Customer Service Attendant will be responsible for cleaning store areas, ensuring safety protocols are followed, and assisting with other job-related duties as needed. This role requires a dedicated and motivated individual who enjoys working as part of a team and delivering excellent customer service. The position offers flexible scheduling, including nights, weekends, and some holidays, allowing for a work-life balance that meets the needs of diverse employees. Pay ranges depend on factors including experience and job responsibilities, with competitive compensation designed to reward commitment and quality work. With benefits such as medical, dental, vision, life insurance, 401(k) with company match, paid time off, tuition reimbursement, and employee discounts, TravelCenters of America provides a supportive and rewarding work environment where team members can thrive and advance their careers. This role is perfect for candidates who are enthusiastic about contributing to a company that respects diversity, values individualism, and strives to return every traveler to the road better than they came.
The role of Customer Service Attendant at TravelCenters of America is integral to maintaining the welcoming and clean environment that customers expect at every location. This position involves upholding TA’s high standards of cleanliness and sanitation throughout the facility to ensure a pleasant experience for all visitors. The Customer Service Attendant will be responsible for cleaning store areas, ensuring safety protocols are followed, and assisting with other job-related duties as needed. This role requires a dedicated and motivated individual who enjoys working as part of a team and delivering excellent customer service. The position offers flexible scheduling, including nights, weekends, and some holidays, allowing for a work-life balance that meets the needs of diverse employees. Pay ranges depend on factors including experience and job responsibilities, with competitive compensation designed to reward commitment and quality work. With benefits such as medical, dental, vision, life insurance, 401(k) with company match, paid time off, tuition reimbursement, and employee discounts, TravelCenters of America provides a supportive and rewarding work environment where team members can thrive and advance their careers. This role is perfect for candidates who are enthusiastic about contributing to a company that respects diversity, values individualism, and strives to return every traveler to the road better than they came.
Job Requirements
- High school diploma or equivalent
- Prior experience in a customer service or cleaning role preferred
- Ability to perform physical tasks including lifting up to 50 lbs
- Ability to stand, walk, kneel, stoop, bend, crouch, crawl, and climb as needed
- Must be able to work flexible hours including nights, weekends and some holidays
- Must follow safety and security guidelines
- Must use protective equipment properly
Job Qualifications
- Excellent customer service and communication skills
- Working knowledge of cleaning equipment and supplies
- Ability to work flexible hours including nights, weekends and some holidays
- A dedicated individual who works well with others and is excited to be part of a team
Job Duties
- Work in a fun, trusting environment focused on great customer service
- Clean all areas of the facility as directed and provide our guests with a clean, sanitary environment
- Know and follow all safety and security guidelines and procedures
- Alert to and report potentially unsafe situations caused by team members and guests
- Take corrective action when necessary
- Wear and use protective equipment properly and safely
- Know quantities and types of cleaning supplies used for each cleaning assignment
- Perform other job-related duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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