Porter

TravelCenters of America (TA) is a prominent and trusted name in the travel and transportation industry, having served professional truck drivers and motorists for more than 50 years. With a vast network of travel centers located across the country, TA has established itself as a one-stop destination offering a comprehensive range of services including fueling stations, diverse food options, truck maintenance, and essential travel services. Headquartered in Westlake, Ohio, TA prides itself on innovation through the adoption of advanced technologies and a commitment to sustainability with initiatives focusing on alternative energy. This dynamic environment is powered by a passionate and dedicated team, all of whom are recognized as stakeholders in the company’s continued growth and success. The culture at TA embraces inclusivity and celebrates individuality, making it a welcoming workplace for a diverse range of employees. The company is an equal opportunity employer committed to nondiscrimination against any person based on race, gender, ethnicity, age, or disability, among other protected statuses.

The Customer Service Attendant role at TA is a vital part of the in-store team, tasked with ensuring that every traveler visiting the facility experiences a clean, safe, and pleasant environment that meets the company’s high standards. This role involves maintaining cleanliness and sanitation throughout the facilities, which directly impacts the customer experience and supports TA’s mission to "return every traveler to the road better than they came." Customer Service Attendants work in a fun, trusting environment focused on exceptional customer service and operational excellence. They perform cleaning duties across all areas of the facility, follow all safety and security guidelines, and use cleaning supplies and equipment effectively and safely. In addition to routine cleaning tasks, these attendants are expected to be vigilant about safety, reporting any potential hazards or unsafe conditions to ensure the wellbeing of customers and team members alike. The schedule requires flexibility, including the possibility of night, weekend, and holiday shifts, reflecting TA's commitment to serving travelers at all hours. This position offers a competitive pay range of $16.00 to $17.00 per hour, with pay dependent on factors such as relevant experience and job responsibilities. Furthermore, TA supports its team members with a comprehensive benefits package that includes medical, dental, and vision insurance; 401(k) with company matching; paid holidays and vacation; tuition reimbursement; meal discounts; and various other discounts on technology, travel, food, and fuel. The role not only offers an opportunity to be part of a company with a prestigious legacy but also provides pathways for career growth and advancement within the industry. Overall, becoming a Customer Service Attendant at TravelCenters of America means joining a team that values hard work, inclusivity, and customer satisfaction, within an organization that continually strives to innovate and support its employees and the traveling community.