Porter

TravelCenters of America (TA) has been a trusted name in the travel and trucking industry for over 50 years, serving millions of professional truck drivers and motorists across the United States. As a leading chain of travel centers, TA offers an array of essential services including fuel, food, truck maintenance, and a variety of retail products. Built on a foundation of reliability and driven by a passionate and dedicated team, TA continues to expand its network of convenient travel centers nationwide. The company embraces innovative technology and pursues progressive alternative energy and sustainability initiatives, positioning itself at the forefront of the industry.

TA's corporate headquarters is located in Westlake, Ohio, where the strategic direction and growth initiatives of the company are centered. This well-established company prioritizes an inclusive and collaborative workplace environment, making every team member a key stakeholder in the company’s success. TA focuses on fostering career growth and personal development for its employees, encouraging individuals to share their ideas and actively participate in shaping the future of the brand.

This role is for a Customer Service Attendant at one of TA's busy travel centers. The Customer Service Attendant plays a vital role in ensuring the cleanliness, safety, and pleasant atmosphere of the facility, which directly impacts the customer experience. The travel centers offer a wide range of products including grab-and-go foods, groceries, snacks, electronics, maintenance supplies, clothing, and gifts, making the Customer Service Attendant’s role key to providing a welcoming and sanitary environment for customers. The position offers an hourly wage of $16.00, reflecting the importance of this role within the team.

In this role, the Customer Service Attendant will engage in cleaning and maintaining all areas of the travel center according to company standards while adhering to safety and security protocols. They are expected to be vigilant in reporting unsafe conditions and using protective equipment correctly. The position also involves knowledge and proper handling of cleaning supplies and equipment. Beyond maintaining cleanliness, the role contributes significantly to the overall customer experience by ensuring travelers return to the road feeling better than when they arrived.

TravelCenters of America values individuals who thrive in a team-oriented environment, demonstrate excellent customer service and communication skills, and possess a practical understanding of cleaning equipment and products. Flexibility in working hours, including nights, weekends, and holidays, is essential to meet the needs of a 24/7 operation. TA is proud to be an equal opportunity employer, committed to inclusivity and diversity in its workforce. This role offers more than just hourly pay - it provides opportunities for personal and professional growth within a supportive and innovative company environment.