Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $13.25 - $16.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Training and Development
Employee assistance program
Paid holidays

Job Description

The hiring establishment is a residential property management company specializing in the upkeep and maintenance of multifamily apartment communities. This company prides itself on creating a safe, clean, and welcoming environment for its residents by maintaining not only the individual apartment units but also the shared common areas throughout the property. Their commitment to exemplary customer service and teamwork fosters a vibrant, thriving community where residents feel at home. Through continuous training programs and a culture that embraces core values, the company supports employees in delivering consistent, high-quality services that contribute to resident satisfaction and loyalty. The available position is for a full-time Porter, a non-exempt role compensated with an hourly wage plus eligibility for benefits.

As a Porter within this residential property management setting, you will play a vital part in ensuring that every aspect of the property meets high standards of cleanliness, safety, and aesthetic appeal. Your primary responsibility will be maintaining the common areas and preparing apartments prior to new resident move-ins, which involves various cleaning, maintenance, and landscaping tasks. This role demands a proactive attitude toward identifying and addressing upkeep needs, from trash removal and lawn care to minor repairs and overall property tidiness. It also requires effective communication with supervisors and property management professionals to report any issues that need specialized attention.

The job entails working both indoors and outdoors, often exposing you to weather conditions such as rain, snow, heat, and wind, requiring physical stamina and resilience. Physical tasks include lifting up to 50 pounds, standing, walking, and engaging in manual labor for extended periods. Your contributions directly impact the property’s curb appeal and resident satisfaction by ensuring the clubhouse, office, model units, dumpster areas, and landscaping are consistently well-maintained and inviting.

The Porter role extends beyond routine maintenance to include participation in training programs like the Cardinal U training, designed to enhance skills aligned with the company’s culture and core values. This demonstrates the company’s dedication to professional development and continual improvement of service quality. The overall work environment is dynamic, requiring flexibility, multitasking, and adherence to safety policies and procedures during all operations.

In summary, this full-time Porter position offers an excellent opportunity for a motivated individual with a positive attitude and a strong work ethic to join a reputable property management company. It provides hands-on experience in property upkeep within a team-oriented, customer-service-driven environment and supports growth through ongoing training. Compensation is competitive with hourly pay and benefits eligibility, making it an attractive job for those seeking stability and a chance to make a visible difference in the living experience of apartment residents.

Job Requirements

  • High school diploma or equivalent
  • Ability to lift 50 lbs
  • Ability to stand, walk, and complete physical labor for up to eight hours per day
  • Ability to organize and manage multiple priorities
  • Ability to use hand and power tools
  • Ability to communicate and comprehend in English
  • Positive attitude, enthusiasm and energy while providing exceptional customer service
  • Ability to embody the Cardinal Culture and Cardinal Core Values every day

Job Qualifications

  • Ability to organize and manage multiple priorities
  • Positive attitude, enthusiasm and energy while providing exceptional customer service
  • Ability to use hand and power tools
  • Must be able to lift 50 lbs
  • Must be able to stand, walk, and complete physical labor for up to eight hours per day
  • Ability to communicate and comprehend in English
  • High school diploma or equivalent
  • Ability to embody the Cardinal Culture and Cardinal Core Values every day

Job Duties

  • Consistently demonstrate exemplary principles of customer service and teamwork
  • Maintain a safe, tidy and sanitary clubhouse, office, model, and all other common areas
  • Ensure that the property is free of trash, debris and animal waste
  • Ensure the cleanliness of the dumpster areas and necessary preparation for trash pick-up
  • Ensure that the grass and landscaping are well maintained, including the watering of flowers
  • Ensure the best possible appearance of each apartment prior to new resident move-in
  • Advise supervisor of items needing additional attention in the apartment
  • Provide assistance with apartment turnovers as directed
  • Communicate with the Property Manager or Service Manager regarding any problems with maintenance or curb appeal that requires further attention
  • Respond appropriately to emergencies, according to policies and procedures
  • Participate in and attend all required in-service training sessions
  • Ensure understanding and compliance with all policies and procedures
  • Contribute to resident satisfaction by ensuring that customer’s expectations are met or exceeded
  • Participate in Cardinal U training as required

Job Criteria

Experience

No experience required


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