Job Overview

briefcase

Employment Type

Full-time
Hourly
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee training
Employee Discounts

Job Description

The hiring establishment for this position is a property management company specializing in residential apartment communities. The company is recognized for its dedication to quality maintenance, resident satisfaction, and creating a welcoming environment across its properties. Operating within the multifamily housing industry, the organization maintains multiple apartment complexes, providing a variety of living spaces and amenities in well-kept communities. Their commitment extends beyond just housing; they aim to foster neighborhood pride through exceptional service and thorough maintenance protocols. This role is full-time and non-exempt, offering an hourly wage with eligibility for benefits. The company supports its employees with ongoing training, career advancement opportunities, and a culture that promotes teamwork, safety, and personal growth.

As a Porter, you will play a crucial role in maintaining the exterior and interior common areas of the apartment property, ensuring a safe, attractive, and hygienic environment for current and prospective residents. Your responsibilities will span from monitoring cleanliness standards to assisting with apartment turnovers before move-ins. The Porter is essential in presenting each property at its best appearance, which contributes significantly to resident retention and satisfaction. This position requires a combination of physical endurance, attention to detail, and effective communication with property management and maintenance teams.

In this role, you will be entrusted with maintaining the cleanliness and sanitation of community spaces including clubhouses, offices, and models, as well as ensuring the grounds are free from debris and pet waste. You will oversee upkeep tasks such as lawn watering, parking area cleanliness, and trash collection preparation. Physically, this role demands the ability to lift up to 50 pounds, stand and walk for extended periods, and perform manual labor outdoors in various weather conditions. Safety compliance and customer service are core tenets of the role, requiring the Porter to consult supervisors on any repairs needed and appropriately respond to emergencies.

This position also entails contributing to resident satisfaction through reliable upkeep that meets or exceeds expectations. You will be involved in training programs to stay updated with company policies and operational standards. The Porter should embody the company’s culture and core values while demonstrating enthusiasm, organization, and a strong work ethic to effectively manage multi-priority tasks. Hands-on experience with hand and power tools is advantageous and assists in handling routine maintenance efficiently.

Overall, the Porter position is vital for the daily operation and appeal of the property, supporting the management team and enhancing the living experience for residents. Those seeking a hands-on role within a supportive, growth-oriented property management company will find this opportunity rewarding and impactful.

Job Requirements

  • High school diploma or equivalent
  • Ability to organize and manage multiple priorities
  • Positive attitude, enthusiasm and energy while providing exceptional customer service
  • Ability to use hand and power tools
  • Must be able to lift 50 lbs
  • Must be able to stand, walk, and complete physical labor for up to eight hours per day
  • Ability to communicate and comprehend in English

Job Qualifications

  • Ability to organize and manage multiple priorities
  • Positive attitude, enthusiasm and energy while providing exceptional customer service
  • Ability to use hand and power tools
  • Must be able to lift 50 lbs
  • Must be able to stand, walk, and complete physical labor for up to eight hours per day
  • Ability to communicate and comprehend in English
  • High school diploma or equivalent
  • Ability to embody the Cardinal Culture and Cardinal Core Values every day

Job Duties

  • Consistently demonstrate exemplary principles of customer service and teamwork
  • Maintain a safe, tidy and sanitary clubhouse, office, model, and all other common areas
  • Ensure that the property is free of trash, debris and animal waste
  • Ensure the cleanliness of the dumpster areas and necessary preparation for trash pick-up
  • Ensure that the grass and landscaping are well maintained, including the watering of flowers
  • Ensure the best possible appearance of each apartment prior to new resident move-in
  • Advise supervisor of items needing additional attention in the apartment such as ripped carpet, torn linoleum, window or door repair
  • Provide assistance with apartment turnovers as directed
  • Communicate with the Property Manager or Service Manager regarding any problems with maintenance or curb appeal that requires further attention
  • Respond appropriately to emergencies, according to policies and procedures
  • Participate in and attend all required in-service training sessions
  • Ensure understanding and compliance with all policies and procedures
  • Contribute to resident satisfaction by ensuring that customer's expectations are met or exceeded
  • Participate in Cardinal U training as required

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef