Porter

Hendrick BMW CPO Facility is a premier automotive dealership located at 9029 South Blvd, Charlotte, North Carolina. This establishment is part of the renowned Hendrick Automotive Group, known for its commitment to excellence, customer satisfaction, and quality service in the automotive industry. Hendrick BMW specializes in Certified Pre-Owned BMW vehicles, offering customers top-tier cars that meet strict quality standards and deliver outstanding performance. The dealership prides itself on creating a welcoming and professional environment for both customers and employees, fostering growth, respect, and integrity throughout its operations.

The Porter role at Hendrick BMW CPO Facility is critical to maintaining the smooth daily operations of the dealership. This position is focused on moving and cleaning vehicles, which ensures that cars are presented at their best and available when needed for customer deliveries or showroom rotation. The Porter also handles various errands and support tasks that help streamline dealership activities and improve the overall customer experience. While this role does not involve any supervisory responsibilities, it plays an essential part in upholding the company’s high standards.

The successful candidate will be responsible for safely moving cars within the lot or to customers, maintaining cleanliness and order on the car lot, and performing errands as required by the dealership. An important part of the role is maintaining Customer Satisfaction Index (CSI) scores at or above company standards by providing attentive and efficient service. The Porter is expected to keep the work environment organized, clean, and safe, participating in training opportunities to stay current on best practices and company policies. Accurate timekeeping and adherence to safety guidelines are also fundamental aspects of this position.

This role requires a candidate with a valid driver's license and basic computer skills sufficient to use the company’s timekeeping system. The position demands physical ability, including lifting up to 50 pounds and frequent movement throughout the dealership and outdoor lot. Strong communication skills are necessary to understand instructions clearly and to interact effectively with both customers and fellow employees. The role often involves working evenings, weekends, and holidays, thus requiring reliability and a commitment to consistent attendance.

Hendrick BMW places a strong emphasis on core values that candidates are expected to embody. These include servant leadership — prioritizing the needs of others with genuine care, teamwork through trust and respect that values diversity and collaborative effort, and integrity in all dealings with transparency and honesty. Additionally, a commitment to customer enthusiasm ensures the dealership continually exceeds customer expectations. The candidate should demonstrate a passion for winning by striving to be the best and taking accountability for their actions. Hendrick also encourages continuous improvement, fostering an environment where every individual seeks opportunities for self and team development.

Overall, the Porter role at Hendrick BMW CPO Facility is a rewarding opportunity for individuals who enjoy active, hands-on work in a vibrant automotive setting. It offers a chance to be part of a respected industry leader committed to ethical practices, inclusivity, and customer-centered service. This position is ideal for those who value teamwork, responsibility, and growth within a supportive and dynamic environment.