Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program

Job Description

Hendrick BMW Northlake is a prominent automobile dealership located at 10720 Northlake Auto Plaza Blvd, Charlotte, North Carolina. As part of the renowned Hendrick Automotive Group, Hendrick BMW Northlake upholds a tradition of excellence in automotive sales and service, specializing in BMW vehicles. The dealership is committed to delivering top-tier customer service, quality vehicle care, and a comprehensive car buying and ownership experience. Positioned in a dynamic and competitive market, the dealership prides itself on fostering a positive work environment that encourages growth, integrity, and teamwork among its staff.

The role offered is for a Porter, a vital team member within the dealership who is responsible for the movement and maintenance of vehicles on-site. This full-time position involves various practical duties that ensure the dealership lot remains organized, clean, and operationally efficient. The Porter plays an essential role in enhancing the customer experience by promptly delivering vehicles to customers and assisting with daily errands that support dealership operations.

The Porter is expected to perform tasks such as moving cars around the lot, delivering vehicles to customers safely, maintaining cleanliness and orderliness of the car lot, and running various errands for the dealership. The job requires strict adherence to company core values, ensuring customer satisfaction is maintained at or above company standards. While there are no direct supervisory responsibilities for this role, it demands a reliable individual who can accurately record work hours, comply with all safety and company regulations, and demonstrate strong communication skills.

Applicants will find that this position offers opportunities to work in a fast-paced dealership environment, with exposure to multiple teams and customer interactions. Hendrick BMW Northlake emphasizes core values such as servant leadership, teamwork through trust and respect, integrity, commitment to customer enthusiasm, passion for winning, accountability, and continuous improvement. These values guide the expectations and culture within the dealership.

To qualify for this role, candidates should possess a valid driver’s license and basic computer proficiency to utilize the company’s timekeeping system. Physical ability to lift up to 50 pounds and conduct frequent movement around the dealership facilities and outdoor car lot is necessary. The role also requires punctuality, reliability, and the capacity to follow detailed instructions. Educationally, a high school diploma or GED is preferred, with some automotive or related work experience being advantageous. Hendrick BMW Northlake is an equal opportunity employer that encourages minorities, women, veterans, and individuals with disabilities to apply.

Job Requirements

  • Valid driver's license
  • Ability to lift up to 50 pounds
  • High school diploma or GED
  • Basic computer skills
  • Regular and predictable attendance
  • Ability to communicate effectively
  • Physical ability to move frequently around dealership and car lot
  • Ability to read and comprehend instructions
  • Ability to add, subtract, multiply and divide
  • Ability to apply common sense to carry out instructions

Job Qualifications

  • Ability to understand and follow instructions
  • Ability to communicate effectively with customers and company personnel
  • Basic computer skills to utilize timekeeping system
  • Previous work experience desired
  • Valid driver's license
  • High school diploma or GED preferred

Job Duties

  • Moves cars
  • Delivers cars to customers
  • Keeps car lot clean and orderly
  • Runs various errands for the dealership
  • Maintains CSI at or above company standards
  • Maintains an organized, clean and safe work area
  • Participates in required training
  • Records all hours worked accurately in company timekeeping system
  • Follows safeguards rules and regulations
  • Demonstrates the company's core values
  • Complies with company policies and procedures
  • Observes all federal, state, local and company safety rules and regulations
  • Other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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