Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee wellness programs

Job Description

Hendrick Lexus Charlotte, located at 6025 E. Independence Blvd, Charlotte, North Carolina, is a distinguished automotive dealership committed to providing exceptional service and quality vehicles to its customers. As part of the Hendrick Automotive Group, one of the largest privately held automotive dealership groups in the United States, Hendrick Lexus Charlotte upholds a legacy of integrity, customer enthusiasm, and a passion for winning. The dealership prides itself on fostering a team environment built on trust, respect, and continuous improvement, providing both customers and employees with a rewarding experience. Hendrick Lexus Charlotte offers a wide range of new and pre-owned Lexus vehicles, along with comprehensive service and maintenance options guided by expert technicians and staff. The company is dedicated to serving its community with respect and accountability, ensuring every visitor experiences exceptional customer service from the moment they enter the dealership.

The role of the Porter at Hendrick Lexus Charlotte is a vital position responsible for the smooth operation and maintenance of the dealership’s vehicle inventory and lot environment. The Porter plays a key logistical role by moving vehicles between different areas of the dealership, delivering cars to customers, and ensuring that the car lot remains tidy and organized. This position involves running various errands as assigned by the dealership, supporting other departments, and maintaining a professional and safe work environment. The Porter must maintain customer satisfaction index (CSI) standards at or above company expectations by providing courteous and efficient service, communicating effectively with team members and customers, and adhering to company policies and safety regulations. While the job does not carry direct supervisory responsibilities, it requires a committed individual who demonstrates the core values of Hendrick Lexus Charlotte, including servant leadership, teamwork, integrity, and accountability.

As a full-time employment opportunity, the role demands regular and predictable attendance with scheduled shifts that may include evening hours, weekends, and holidays. The job requires physical stamina, including the ability to lift up to 50 pounds frequently and perform frequent movement across indoor and outdoor dealership areas. Porters will be expected to accurately record their hours using the company’s timekeeping system and participate in required training programs to enhance their skills and knowledge. The work environment involves regular interaction with dealership employees across departments and occasional direct contact with customers. This position offers a rewarding path for individuals seeking to grow within the automotive industry, supported by an employer that values passion for winning, continuous improvement, and a commitment to exceptional customer experiences. Hendrick Lexus Charlotte is an equal opportunity employer encouraging minorities, women, veterans, and individuals with disabilities to apply, creating a diverse and inclusive workplace for all team members.

Job Requirements

  • Must be able to lift up to 50 pounds
  • Ability to move frequently around the dealership facilities and outdoor car lot
  • Regular and predictable attendance
  • Willingness to work scheduled shifts including evenings, weekends, and holidays
  • Must comply with all federal, state, local, and company safety and policy regulations

Job Qualifications

  • GED
  • High school diploma
  • Previous work experience desired
  • Valid driver's license
  • Basic computer skills to utilize timekeeping system
  • Ability to understand and follow instructions
  • Ability to communicate effectively with customers and company personnel
  • Ability to read and comprehend instructions, correspondence, and memos
  • Ability to add, subtract, multiply and divide
  • Ability to apply common sense understanding to carry out instructions

Job Duties

  • Moves cars
  • Delivers cars to customers
  • Keeps car lot clean and orderly
  • Runs various errands for the dealership
  • Maintains CSI at or above company standards
  • Maintains an organized, clean and safe work area
  • Participates in required training

Job Criteria

Experience

Mid Level (3-7 years)


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