Porter

Hansel Ford of Napa is a well-established family-owned automotive dealership located in Napa, California. With over 60 years of business within Sonoma County and an impressive legacy of over 160 years throughout California, Hansel Ford has earned its reputation as a trusted name in the automobile sales and service industry. This dealership prides itself on representing nine of the most esteemed automotive brands and is committed to delivering quality services and products while fostering long-term relationships with customers and the community. The culture at Hansel Ford revolves around people – the customers, the employees, and the community are the core focus. The company actively invests in nurturing talent and fostering an environment where every individual has an opportunity to thrive and deliver exceptional service.

The role of a Full-Time Porter at Hansel Ford of Napa is an exciting opportunity for motivated, reliable, and customer-oriented individuals wanting to join a fast-paced automotive environment. As a key part of the dealership team, the Porter ensures that customers receive a warm and professional welcome when visiting the facility. This role is central to enhancing the customer experience by providing friendly assistance, answering questions efficiently, and directing customers to the appropriate departments. Beyond customer interaction, the Porter plays an essential role in the operational flow by safely transporting vehicles around the dealership grounds, maintaining cleanliness and organization, and supporting employees and guests alike to meet their objectives smoothly.

The Porter must possess a customer service-focused personality geared towards achieving high levels of customer satisfaction. This is an active role requiring multitasking abilities and a dependable attendance record. The position offers competitive hourly wages ranging from $18.31 to $20.00, reflecting the importance and responsibility embedded in the job. Employees in this role benefit from a comprehensive compensation package including medical, dental, and vision insurance, 401-K savings plans with employer contributions, and attractive employee discounts on vehicles, parts, and services. Working at Hansel Ford means more than just a job – it is joining a community-focused team that cares about making customers feel great, helping employees succeed, and improving the neighborhoods they serve.

The Porter's contribution to the dealership's welcoming atmosphere and efficiency is crucial. Whether it is greeting customers with coffee and refreshments, answering questions, or ensuring vehicles are moved safely and efficiently, this role requires someone who enjoys interaction and is committed to professionalism. Candidates who pass the drug test and criminal background screening and demonstrate reliability and a positive working attitude will find promising growth and satisfaction in this career path. Join Hansel Ford of Napa and be part of an organization where caring truly drives business success and community enhancement.