Portable Storage Delivery Driver (CDL)

U-Haul Holding Company, a prominent American company known for its nationwide moving equipment and storage rental services, is seeking a dedicated U-Box Customer Care Representative (CCR) who will also fulfill duties as a local delivery driver. Established to provide efficient moving and storage solutions, U-Haul is recognized for its commitment to customer satisfaction, reliability, and excellence in service. With a wide-reaching network, U-Haul offers an extensive range of rental equipment including trucks, trailers, and self-storage containers. The company's U-Box service caters to customers seeking flexible and convenient storage and moving options via containerized storage units and responsive delivery. U-Haul's culture emphasizes career growth, employee well-being, and a supportive working environment, making it a leading employer in the transportation and logistics industry.

The U-Box Customer Care Representative role is a hybrid position combining aspects of customer service and logistics with hands-on operational responsibilities. This position is based in Concord, California, where the chosen candidate will operate flatbed trucks and forklifts to deliver and manage U-Box storage containers locally. The CCR will act as the face of U-Haul during container delivery and pickup, requiring strong interpersonal skills to ensure customers receive courteous and professional service. Beyond driving and operating machinery, the role requires loading and unloading of storage containers, careful handling to maintain equipment integrity, and coordination of local routes and schedules.

U-Haul provides comprehensive training for this position, including operation of flatbed trucks and specialized forklifts such as an 8000-lb propane forklift or truck-mounted forklifts. The role demands a high regard for safety and compliance with Department of Transportation regulations, as the CCR will hold and maintain a commercial driver's license (CDL) and DOT certification. The work environment includes moderate risk conditions necessitating safety gear and adherence to safety protocols, and the physical nature of the job requires the ability to handle loads up to 50 lbs with or without assistance.

Employment with U-Haul offers attractive compensation between $25.50 and $27.50 hourly, accompanied by a variety of benefits. U-Haul’s benefits package includes career stability, opportunities for advancement, health, dental, and vision insurance, life insurance, paid holidays and sick leave (if eligible), legal support programs, employee stock ownership plans, and wellness programs such as gym reimbursements and financial wellness education. Employees also enjoy discounts on technology and travel, erosion of stress through employee assistance programs, and unique perks like identity theft protection and 24-hour physician access for children.

U-Haul's hiring philosophy promotes diversity, equity, and inclusion, ensuring that employment decisions are made without regard to race, gender, religion, disability, or other protected statuses. The company also maintains a health-conscious workplace by restricting employment for nicotine users in certain states, reflecting a commitment to wellness and a safe work environment.

The U-Box Customer Care Representative position is ideal for someone who enjoys working in dynamic, physically active roles that combine customer engagement with driving and equipment operation. U-Haul’s emphasis on ongoing education and professional development ensures that team members receive continuous training through U-Haul University, supporting career growth and skill enhancement. This is a full-time, hands-on role where dedication to safe operation, excellent customer service, and reliable delivery logistics will make a direct impact on customer satisfaction and company reputation. Prospective candidates should be ready to embrace a key operational role in one of America’s most trusted moving and storage companies, with the chance to build a rewarding career in transportation logistics and customer care.