Job Overview
Compensation
Salary
Range $75,000.00 - $77,507.00
Benefits
competitive pay
Paid Time Off
Health Insurance
Dental Insurance
Opportunity for advancement
Global working capacity
diverse workplace
Job Description
Wilhelmsen Ships Services (WSS) is a global leader in maritime services, committed to delivering world-class products and solutions that shape the maritime industry. With a presence in numerous countries, WSS offers a dynamic and diverse workplace environment where employees engage with different cultures and contribute to a continuously learning culture. The company is known for its strong focus on innovation, customer satisfaction, and professional development, providing employees with excellent opportunities for career advancement and global exposure. WSS operates with a clear mission to support the shipping and offshore industries by providing quality products, technical expertise, and services that meet the evolving needs of the maritime sector.
The Port Service Engineer role in Houston, Texas, offers a compelling career opportunity within Wilhelmsen Ships Services. This hybrid remote position involves working at ports and terminals, promoting and selling marine products, services, and technical concepts to meet the immediate needs of customers. The Port Service Engineer is instrumental in ensuring seamless customer experiences by providing technical support, performing chemical tests, and conducting product demonstrations, all aimed at maintaining and expanding client relationships. Reporting to the Area Technical Sales Manager, this role is crucial in driving sales and customer satisfaction through continuous engagement with key stakeholders such as port authorities, ship crews, and local agents.
Candidates for this position will benefit from a competitive salary starting at $75,000 annually, alongside a comprehensive benefits package and generous paid time off. WSS fosters a fun and inclusive work culture where employees are encouraged to develop their skills and grow their careers. Employees in this role will enjoy a mix of independent and team-based work, supported by a company that values equal employment opportunities and diversity. Joining WSS means becoming part of a well-established global maritime company renowned for its commitment to integrity and excellence in service delivery.
The Port Service Engineer role in Houston, Texas, offers a compelling career opportunity within Wilhelmsen Ships Services. This hybrid remote position involves working at ports and terminals, promoting and selling marine products, services, and technical concepts to meet the immediate needs of customers. The Port Service Engineer is instrumental in ensuring seamless customer experiences by providing technical support, performing chemical tests, and conducting product demonstrations, all aimed at maintaining and expanding client relationships. Reporting to the Area Technical Sales Manager, this role is crucial in driving sales and customer satisfaction through continuous engagement with key stakeholders such as port authorities, ship crews, and local agents.
Candidates for this position will benefit from a competitive salary starting at $75,000 annually, alongside a comprehensive benefits package and generous paid time off. WSS fosters a fun and inclusive work culture where employees are encouraged to develop their skills and grow their careers. Employees in this role will enjoy a mix of independent and team-based work, supported by a company that values equal employment opportunities and diversity. Joining WSS means becoming part of a well-established global maritime company renowned for its commitment to integrity and excellence in service delivery.
Job Requirements
- Eligible to work in the US
- Medium vocational technical or marine training
- Minimum 3 years of experience in the marine industry
- Ability to communicate effectively within a multinational environment
- Ability to work independently as well as in a team
- Ability to lift over 50 pounds
Job Qualifications
- Medium vocational technical or marine training
- Minimum 3 years of experience in the marine industry
- Ability to communicate effectively within a multinational environment
- Ability to work independently as well as in a team
- Ability to lift over 50 pounds
Job Duties
- Promote WSS products and services to current and potential customers
- Initiate and maintain continuous contact with ports, terminals, dry docks repair yards and ship’s agents to identify opportunities and obtain information concerning charterers, vessel arrival times, names of captain, superintendents and other senior members of the crew
- Visit vessels upon request for specific services, assist vessel’s crew for port deliveries where applicable
- Visit vessels according to the prioritized customer category and highest global business value and sales potential
- Report back the vessel visit outcome in the system and create relevant leads
- Possess the required and defined technical competencies agreed with the Area Technical Sales Manager to promote all solutions and carry out defined services and inspections/installations
- Complete and issue relevant documentation after every visit/service on board
- Ensure customers experience port service interaction as professional, valuable and pleasant
- Obtain customer feedback concerning any matters affecting customer satisfaction and report back in Salesforce, including reporting of any customer complaint if necessary
- Report back to Area Technical Sales Manager on competitor activities in the port
- Support customer and sales force when vessels will be sold/bought (cylinder count, new orders, additional product/services needed)
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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