Job Overview
Compensation
Hourly
Range $11.75 - $15.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
training programs
Career advancement opportunities
Job Description
TICE Chicken Holdings is a franchisee of the globally recognized Popeyes brand, operating within the competitive Alabama market. Popeyes is a leading quick-service restaurant chain focused on delivering delicious, Louisiana-style fried chicken and a variety of other flavorful menu items. As a franchise operator, TICE Chicken Holdings is committed to upholding the brand’s high standards of food quality, service, cleanliness, and customer satisfaction. With a strong community presence in Alabama, TICE Chicken Holdings prides itself on providing a friendly and welcoming environment where customers can enjoy quick and memorable dining experiences. The company is known not only for serving great food but also for maintaining a positive workplace culture that values teamwork, growth, and respect among its crew members. Employment with TICE Chicken Holdings is an excellent opportunity for individuals seeking entry-level positions in the restaurant industry, with full training provided to ensure all team members succeed and grow within their roles. The company promotes a fast-paced, customer-focused atmosphere where every crew member contributes to the overall service excellence.
The role of Crew Member at TICE Chicken Holdings is pivotal to the smooth operation of the restaurant and the satisfaction of its customers. This position is ideal for individuals who are enthusiastic about providing excellent customer service while working efficiently in a team-oriented setting. Although prior restaurant or food service experience is not required, the company offers comprehensive training to help new hires master all necessary duties with confidence. A Crew Member’s primary responsibilities include serving guests courteously and efficiently, preparing and cooking food products according to strict quality standards, and accurately packaging orders to meet customer expectations. The role demands adherence to the detailed specifications outlined in the Operating Standards Manual, ensuring consistency and safety in all food handling and service procedures.
Additionally, this position requires a strong focus on maintaining cleanliness and orderliness throughout the restaurant. Crew Members are also entrusted with operating cash registers, handling payments with accuracy, and managing cash drawer accountability during their shifts. Key attributes for success in this role are attention to detail, the ability to work under pressure in a fast-paced environment, excellent communication skills, and a customer-first attitude. Moreover, Crew Members are expected to contribute actively to the upkeep of the restaurant’s exterior and interior, including outdoor areas and restrooms, ensuring that every aspect of the guest environment is clean, inviting, and in line with health and safety standards.
Working as a Crew Member at TICE Chicken Holdings not only offers valuable hands-on experience in the food service industry but also opens up pathways for career advancement within the company and the wider Popeyes franchise network. This role provides a dynamic and rewarding work environment where team members can develop essential skills such as cash handling, customer interaction, food preparation, and time management, all while enjoying the camaraderie of a supportive team. The company values diversity and inclusivity and encourages applicants from all backgrounds to apply for the position. Whether you are a student looking for a flexible job, someone seeking to enter the hospitality sector, or a professional aiming to polish your service skills, becoming a Crew Member at TICE Chicken Holdings represents a fantastic step forward in your career journey.
The role of Crew Member at TICE Chicken Holdings is pivotal to the smooth operation of the restaurant and the satisfaction of its customers. This position is ideal for individuals who are enthusiastic about providing excellent customer service while working efficiently in a team-oriented setting. Although prior restaurant or food service experience is not required, the company offers comprehensive training to help new hires master all necessary duties with confidence. A Crew Member’s primary responsibilities include serving guests courteously and efficiently, preparing and cooking food products according to strict quality standards, and accurately packaging orders to meet customer expectations. The role demands adherence to the detailed specifications outlined in the Operating Standards Manual, ensuring consistency and safety in all food handling and service procedures.
Additionally, this position requires a strong focus on maintaining cleanliness and orderliness throughout the restaurant. Crew Members are also entrusted with operating cash registers, handling payments with accuracy, and managing cash drawer accountability during their shifts. Key attributes for success in this role are attention to detail, the ability to work under pressure in a fast-paced environment, excellent communication skills, and a customer-first attitude. Moreover, Crew Members are expected to contribute actively to the upkeep of the restaurant’s exterior and interior, including outdoor areas and restrooms, ensuring that every aspect of the guest environment is clean, inviting, and in line with health and safety standards.
Working as a Crew Member at TICE Chicken Holdings not only offers valuable hands-on experience in the food service industry but also opens up pathways for career advancement within the company and the wider Popeyes franchise network. This role provides a dynamic and rewarding work environment where team members can develop essential skills such as cash handling, customer interaction, food preparation, and time management, all while enjoying the camaraderie of a supportive team. The company values diversity and inclusivity and encourages applicants from all backgrounds to apply for the position. Whether you are a student looking for a flexible job, someone seeking to enter the hospitality sector, or a professional aiming to polish your service skills, becoming a Crew Member at TICE Chicken Holdings represents a fantastic step forward in your career journey.
Job Requirements
- High school diploma or equivalent preferred
- no prior restaurant experience required
- must be able to stand for extended periods
- ability to handle cash transactions accurately
- must have good communication skills
- ability to work flexible hours including weekends and holidays
- must be able to follow company operating procedures
- must be punctual and reliable
Job Qualifications
- High school diploma or equivalent preferred
- ability to provide friendly, efficient customer service
- basic math skills for cash handling
- ability to follow detailed instructions and procedures
- strong communication skills
- ability to work in fast-paced team environments
- willingness to learn food preparation and safety standards
Job Duties
- Serve each guest courteously, quickly and efficiently
- prepare and cook food products
- package orders accurately and rapidly
- adhere to specifications and procedures in the Operating Standards Manual
- greet every customer with a pleasant, enthusiastic, and sincere smile
- fill orders completely and accurately within mandated service times
- collect customer payment and accurately count back change
- deliver orders to customers and thank them
- verify and manage opening cash drawer
- maintain cash accountability during shifts
- perform cash drops and maintain mandated cash amounts
- notify management of deletions, over-rings or equipment problems
- address customer service problems or complaints immediately
- ensure cleanliness of parking lot and exterior areas
- empty and clean exterior trash receptacles
- maintain Drive-Thru menu board cleanliness and accuracy
- uphold sanitation of dining lobby, service area, and restrooms
Job Criteria
Experience
No experience required
Job Location
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