
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $15.00 - $17.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
vacation
Paid holidays
Tuition Reimbursement
meal discounts
Employee Discounts
Opportunity for growth
Job Description
TravelCenters of America (TA) is a premier travel center company with a proud history spanning over 50 years. Proudly serving millions of professional truck drivers and motorists nationwide, TA provides essential services including fuel, food, truck maintenance, and other key amenities at our expansive network of travel centers. With locations throughout the United States and corporate headquarters in Westlake, Ohio, TA is dedicated to being a trusted stop for travelers, offering not only convenience but a one-stop shopping experience that meets multiple needs all in one place. As a company, TA embraces innovation with a focus on implementing cutting-edge technology and pioneering initiatives in alternative energy and sustainability to ensure the future of travel is both efficient and environmentally responsible.
TA thrives on a team-oriented environment where every team member plays a vital role in the success and growth of the company. We value diverse ideas and encourage personal and professional growth, allowing team members to shape their own career paths within a supportive and dynamic workplace. At TA, the commitment to returning every traveler to the road better than they came is the backbone of our service philosophy. We stand by this mission by ensuring a welcoming atmosphere, exceptional service, and high-quality offerings.
In the Customer Service Representative role at TravelCenters of America, the individual is central to delivering outstanding guest experiences in our quick service restaurant environment. This position ensures customers receive friendly, accurate, and efficient service, fostering repeated patronage. The role is suited for individuals who enjoy working in a positive, fun, and trusting environment and who are passionate about customer service. As a Customer Service Representative, you will be responsible for a variety of tasks ranging from providing courteous service, handling transactions, maintaining cleanliness, preparing food safely, and collaborating with your team to prioritize guest needs efficiently.
This role is hourly, with a pay range of $15.00 to $17.00 per hour, reflecting the importance TA places on competitive pay commensurate with experience and responsibilities. Working at TA means expecting a flexible schedule that can include nights, weekends, and holidays to serve our varied customer base effectively. As a member of our team, you will have opportunities for growth and advancement in a company that prioritizes innovation, sustainability, and employee development. Moreover, TA is an equal opportunity employer, committed to fostering an inclusive workplace that celebrates individual differences and provides accommodations as needed.
This position demands a candidate enthusiastic about working with others and delivering a high-quality experience to customers using excellent communication and basic computer skills, especially related to point-of-sale (POS) systems. Previous food service experience is advantageous but not mandatory. In return, TA offers comprehensive benefits including medical, dental, vision, and life insurance, a 401(k) plan with company match, paid vacation and holidays, tuition reimbursement, meal discounts, and a wide range of additional discounts and perks. The position also involves some physical demands and exposure to varying environmental elements consistent with front-line service roles in a bustling travel center setting. Join TravelCenters of America and be part of a team devoted to driving the success of travel industry innovations while shaping your future in an exciting and supportive company.
TA thrives on a team-oriented environment where every team member plays a vital role in the success and growth of the company. We value diverse ideas and encourage personal and professional growth, allowing team members to shape their own career paths within a supportive and dynamic workplace. At TA, the commitment to returning every traveler to the road better than they came is the backbone of our service philosophy. We stand by this mission by ensuring a welcoming atmosphere, exceptional service, and high-quality offerings.
In the Customer Service Representative role at TravelCenters of America, the individual is central to delivering outstanding guest experiences in our quick service restaurant environment. This position ensures customers receive friendly, accurate, and efficient service, fostering repeated patronage. The role is suited for individuals who enjoy working in a positive, fun, and trusting environment and who are passionate about customer service. As a Customer Service Representative, you will be responsible for a variety of tasks ranging from providing courteous service, handling transactions, maintaining cleanliness, preparing food safely, and collaborating with your team to prioritize guest needs efficiently.
This role is hourly, with a pay range of $15.00 to $17.00 per hour, reflecting the importance TA places on competitive pay commensurate with experience and responsibilities. Working at TA means expecting a flexible schedule that can include nights, weekends, and holidays to serve our varied customer base effectively. As a member of our team, you will have opportunities for growth and advancement in a company that prioritizes innovation, sustainability, and employee development. Moreover, TA is an equal opportunity employer, committed to fostering an inclusive workplace that celebrates individual differences and provides accommodations as needed.
This position demands a candidate enthusiastic about working with others and delivering a high-quality experience to customers using excellent communication and basic computer skills, especially related to point-of-sale (POS) systems. Previous food service experience is advantageous but not mandatory. In return, TA offers comprehensive benefits including medical, dental, vision, and life insurance, a 401(k) plan with company match, paid vacation and holidays, tuition reimbursement, meal discounts, and a wide range of additional discounts and perks. The position also involves some physical demands and exposure to varying environmental elements consistent with front-line service roles in a bustling travel center setting. Join TravelCenters of America and be part of a team devoted to driving the success of travel industry innovations while shaping your future in an exciting and supportive company.
Job Requirements
- High school diploma or equivalent
- Basic computer/POS knowledge preferred
- Previous food service experience a plus
- Good verbal communication skills
- Ability to work flexible hours including nights, weekends and some holidays
Job Qualifications
- A dedicated individual who works well with others and is excited to be part of our team
- Basic computer/POS knowledge preferred
- Previous food service experience a plus
- Good verbal communication skills
- Ability to work flexible hours including nights, weekends and some holidays
Job Duties
- Work in a fun, trusting environment focused on great customer service
- Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude
- Provide great tasting / quality food, and a clean restaurant environment for all guests
- Process transactions of customers on a point-of-sale (POS) register
- Prioritize your work according to the kitchen and dining guest needs
- Maintain equipment per operating standards
- Follow proper safety procedures when handling and/or preparing food
- Establish strong communication and rapport with leaders and co-workers
- Perform other job-related duties as assigned
Job Criteria
Experience
No experience required
Job Location
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