Pool Waitstaff

Jamul, CA, USA|

Job Overview

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and Development

flexible scheduling

Job Description

We are a dynamic and customer-focused hospitality establishment committed to delivering exceptional dining experiences to our guests. As a well-established venue in the food and beverage industry, we pride ourselves on maintaining high standards of service, quality, and cleanliness. Our team consists of passionate professionals who work collaboratively to create a welcoming and enjoyable atmosphere for both guests and staff. We are dedicated to fostering a positive work environment where employees can grow their skills and build rewarding careers in hospitality.

The Server position is a vital role within our team, responsible for providing friendly, fast, and helpful service to every guest. This role involves promptly and accurately taking beverage and food orders, transmitting these orders to our culinary team, and ensuring the timely delivery of food items. The Server will also handle sales transactions, including managing cash and point-of-sale systems efficiently and accurately. We expect our Servers to deliver table service in accordance with our department standards, adhere to food handling procedures to maintain product safety and quality, and keep their designated areas clean, organized, and fully stocked. Being a Server here means working closely with bussers, venue hosts, supervisors, and kitchen staff to maintain a smooth and efficient operation.

This position requires a commitment to departmental uniform, appearance, and grooming standards, as well as strict adherence to regulatory, company, and safety policies. Flexibility is key, as the role demands working a variety of shifts including holidays, nights, weekends, and overtime when necessary. Our servers must demonstrate excellent communication skills, both verbal and written, and possess the ability to interact diplomatically with guests and teammates to resolve issues effectively. This role is ideal for individuals who enjoy a lively, fast-paced environment and are enthusiastic about providing top-notch service while being part of a collaborative team. This is a full-time role with opportunities for growth and development within the company.

Job Requirements

Must be 21 years of age
must have verbal and written communication skills
must be willing to learn server best practices and etiquette
flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate
ability to effectively present information and respond to questions from managers, team members, customers, and guests
must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner

Job Qualifications

Must have verbal and written communication skills
must be willing to learn server best practices and etiquette
ability to effectively present information and respond to questions from managers, team members, customers, and guests
must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner

Job Duties

Provide friendly, fast, and helpful service to all guests and team members
promptly and accurately take beverage and food orders, transmit orders to culinary team and serve food items to guests
complete sales to customers including taking money, counting back the appropriate amount of change, correctly processing and validating comps, and appropriate operation of POS system, cash bag or bank
provide table service to customers according to department standards
follow appropriate food handling procedures to ensure safe, quality products
maintain cleanliness/appearance of assigned area, stock/restock supplies, and complete side duties according to department standards
participate as a team member with all servers, bussers, venue hosts, supervisors, and kitchen staff in maintaining a smooth and efficient operation
meet department uniform, appearance, and grooming requirements
must adhere to regulatory, department and company policies
perform all job duties in a safe and responsible manner
perform other job related and compatible duties as assigned