Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Retirement Plan
Paid holidays
Job Description
Four Seasons is an iconic luxury hospitality company renowned globally for its exceptional service and commitment to creating memorable experiences. Powered by a collective of dedicated individuals, Four Seasons believes in pushing boundaries and treating each other with respect and genuine care. The company’s team members from across the world come together to deliver unparalleled guest services driven by a heart-centered approach and meticulous attention to detail. Recognized for its world-class employee culture and dedication to luxury, Four Seasons provides a dynamic and inspiring work environment that fosters professional growth and personal fulfillment. This company culture ensures that their employees are motivated and equipped to craft unique and personalized experiences for guests, residents, and partners alike, truly making every encounter unforgettable.
At Four Seasons in Houston, the country’s capital of southern cool, the urban sophistication and bold Texas hospitality merge beautifully to offer a distinctive charm and welcoming atmosphere. Set in a bustling city known for its vibrant business, cultural, and social life, this location provides an exciting and unique backdrop for hospitality professionals. Guests and residents can relax in an oasis of leisure with access to a rooftop pool, indulge in exquisite treatments at the on-site spa, enjoy exclusive Krigler perfumery collections, and savor culinary delights from celebrated Chef Partner Richard Sandoval at acclaimed dining venues. The Houston property blends luxury amenities with the energetic spirit of Texas making it a sought-after destination for both business and leisure travelers.
The Pool Supervisor role at Four Seasons Houston is a vital position responsible for the day-to-day management of pool deck operations. This role requires overseeing the activities of pool attendants, servers, and bartenders to ensure seamless service delivery that aligns with Four Seasons’ high standards. The supervisor plays a critical role in maintaining the quality, efficiency, and safety of poolside food and beverage service while fostering a welcoming and hospitable environment for guests and residents. Key responsibilities include managing staff scheduling, inventory, and meal breaks, as well as reviewing daily arrivals to provide personalized attention to VIPs, returning guests, and groups.
This position demands strong organizational capabilities, problem-solving skills, and the ability to thrive under pressure within a vibrant and high-volume environment. It requires continuous standing and physical stamina to work inside and outside in varying weather conditions, underlining the dynamic nature of the job. The ideal candidate possesses supervisory experience in food and beverage, preferably within luxury hotel or resort settings, and is committed to delivering exceptional service with genuine heart. Those who take pride in their work ethic and are flexible with schedules, including weekends and holidays, will thrive in this fast-paced and rewarding role. At Four Seasons, the Pool Supervisor contributes directly to creating memorable guest experiences and upholding the company’s reputation for excellence in luxury hospitality.
At Four Seasons in Houston, the country’s capital of southern cool, the urban sophistication and bold Texas hospitality merge beautifully to offer a distinctive charm and welcoming atmosphere. Set in a bustling city known for its vibrant business, cultural, and social life, this location provides an exciting and unique backdrop for hospitality professionals. Guests and residents can relax in an oasis of leisure with access to a rooftop pool, indulge in exquisite treatments at the on-site spa, enjoy exclusive Krigler perfumery collections, and savor culinary delights from celebrated Chef Partner Richard Sandoval at acclaimed dining venues. The Houston property blends luxury amenities with the energetic spirit of Texas making it a sought-after destination for both business and leisure travelers.
The Pool Supervisor role at Four Seasons Houston is a vital position responsible for the day-to-day management of pool deck operations. This role requires overseeing the activities of pool attendants, servers, and bartenders to ensure seamless service delivery that aligns with Four Seasons’ high standards. The supervisor plays a critical role in maintaining the quality, efficiency, and safety of poolside food and beverage service while fostering a welcoming and hospitable environment for guests and residents. Key responsibilities include managing staff scheduling, inventory, and meal breaks, as well as reviewing daily arrivals to provide personalized attention to VIPs, returning guests, and groups.
This position demands strong organizational capabilities, problem-solving skills, and the ability to thrive under pressure within a vibrant and high-volume environment. It requires continuous standing and physical stamina to work inside and outside in varying weather conditions, underlining the dynamic nature of the job. The ideal candidate possesses supervisory experience in food and beverage, preferably within luxury hotel or resort settings, and is committed to delivering exceptional service with genuine heart. Those who take pride in their work ethic and are flexible with schedules, including weekends and holidays, will thrive in this fast-paced and rewarding role. At Four Seasons, the Pool Supervisor contributes directly to creating memorable guest experiences and upholding the company’s reputation for excellence in luxury hospitality.
Job Requirements
- 1-2 years supervisory experience in a food and beverage related role
- Ability to work inside and outside while servicing the pool area
- Subject to all weather conditions including sun, wind, and rain
- Continuous standing for up to 8 hours a day
- Ability to lift up to 50lbs
- Sincere willingness to provide service to residents, guests, and peers
- Flexible with schedule - able to work weekdays, weekends, and holidays shifts
Job Qualifications
- 1-2 years supervisory experience in a food and beverage related role
- Good organizational skills with the ability to work with teams all around the hotel
- Ability to function well under pressure, set priorities and adjust to changing conditions
- High work ethic with a sense of responsibility for the role filled within the team
- Preferred experience in a luxury hotel or resort
- Ability to multi-task in a high volume and demanding environment
- Strong problem-solving skills and ability to handle difficult situations and guests
- Requires reading, writing and oral proficiency in the English language
Job Duties
- Responsible for supervising the day-to-day operations of the pool deck
- Direct attendants, servers, and bartenders as necessary as well as assisting guests and residents
- Ensure all staff adhere to all Four Seasons standards of service for pool service and food and beverage service
- Assist managing inventory, scheduling, and meal breaks for staff
- Review daily arrivals to ensure proper handling of V.I.P. guests, residents, return guests, groups
- Supervise the consistency of quality and efficiency of food and beverage service
- Maintain the Poolside as a safe environment and in accordance with all health department regulations
- Assist other departments as required in resolving problems
- Handle guest complaints and concerns and act where needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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