Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
Team-oriented environment
Job Description
Graton Resort & Casino is a premier entertainment and hospitality destination located in California. Renowned for its blend of exciting gaming options, fine dining, luxurious accommodations, and vibrant entertainment experiences, the resort caters to guests seeking top-tier service and memorable experiences. As a significant player in the hospitality industry, Graton Resort & Casino prides itself on maintaining high standards of customer service, ensuring safety, and promoting a welcoming atmosphere that reflects its core values. The company is committed to redefining hospitality through a dedicated team of professionals who support and embody its mission to provide superior guest experiences across all facets of its operations. This establishment is a full-service resort that offers not only gaming but also dining, entertainment, and event spaces, making it an energetic and dynamic workplace for those passionate about customer service and hospitality.
Job Requirements
- High school diploma or equivalent
- previous experience in food service or hospitality preferred
- knowledge of safety rules and health standards
- ability to perform physical tasks including standing and walking for extended periods
- excellent communication skills
- positive and professional attitude
- ability to work flexible hours including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- prior experience in a hospitality or food service role preferred
- excellent communication and interpersonal skills
- ability to work in a fast-paced environment
- strong attention to detail
- knowledge of safety and health regulations
- ability to follow directions and work as part of a team
Job Duties
- Coordinate food orders from servers at kitchen line
- pick up and serve items ordered to each guest by seat
- perform side service functions as required
- report product shortages and equipment needs to supervisor
- know venue floorplan and seat/table numbers
- greet guests warmly and promptly
- be familiar with the menu and preparation of items
- deliver food quickly and accurately
- collect and dispose of used dishware and service items
- complete assigned side work and daily tasks
- maintain cleanliness and stock supplies
- report catering inconsistencies to Chef
- remove trash from bar, storage, and surroundings
- collect warehouse orders and restock shelves
- organize lounge chairs and tables
- restock linens throughout the day
- deliver pool linens to designated areas
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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