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POOL SERVER - OLD BUCKS PLACE | ON-CALL

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $7.25
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Work Schedule

Flexible
Weekend Shifts
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Benefits

career growth and advancement
discounted room nights
Free parking
401(k) with Company Match
employee assistance
Employee Meals

Job Description

Old Buck's Place is the vibrant heart of the Hyatt Regency Lost Pines' poolside experience, known for its lively and relaxed atmosphere. Guests visit this beloved spot to enjoy the Texas sun while lounging by the pool, making it a central hub for social gatherings and leisure activities at the resort. Hyatt Regency Lost Pines is part of the Hyatt Hotels Corporation, a global hospitality company renowned for its dedication to service excellence, guest satisfaction, and employee development. Hyatt Regency Lost Pines offers an upscale, full-service resort experience nestled in the beautiful Texas Hill Country, featuring amenities such as golf, spa services, and high-quality dining options.

The Pool Server role at Old Buck's Place is crucial in providing guests with an exceptional poolside dining and beverage service. This position requires individuals who are energetic, friendly, and passionate about hospitality. Pool Servers play an essential role in creating a welcoming environment where guests feel relaxed and well cared for from the moment they settle into their lounge chairs. The position demands full open availability, including weekends and holidays, highlighting the importance of flexibility and commitment to guest satisfaction.

As a Pool Server, you will be responsible for efficiently taking and delivering food and beverage orders while maintaining an organized and clean service area. Exceptional customer engagement is vital, ensuring that each guest's needs are promptly and attentively met. The position also involves adhering to rigorous safety and sanitation guidelines to provide a safe and enjoyable atmosphere around the pool area. Collaboration with team members is necessary to maintain smooth operations and a seamless guest experience.

Working at Hyatt Regency Lost Pines offers more than just a job; it provides career growth and advancement opportunities through internal promotions, skills development, and training programs. Employees enjoy benefits such as discounted room nights for themselves and their families, free and convenient parking, financial perks including a 401(k) plan with company match and employee stock purchase choices, as well as comprehensive employee assistance programs. The company supports a diverse and inclusive work environment where all qualified candidates receive equal consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

This role is ideal for those who thrive in a dynamic, high-energy outdoor setting and who are committed to delivering superior service. Candidates must be prepared for physical demands such as standing and walking for extended periods and should possess excellent communication and interpersonal skills to interact positively with guests and team members alike. Required certifications include TABC and Food Handler's Certification, emphasizing the importance of compliance with local regulations and health standards. Overall, this position offers an exciting opportunity to contribute to the memorable experiences of guests at one of Texas's premier resort destinations.

Job Requirements

  • Must be at least 18 years of age
  • TABC and Food Handler's Certification is required
  • Ability to work flexible hours, including weekends and holidays
  • Ability to stand and walk for long periods of time
  • Previous serving experience preferred

Job Qualifications

  • Previous serving experience preferred, especially in a high-volume, outdoor setting in all weather conditions
  • Excellent communication and interpersonal skills
  • Ability to stand and walk for long periods of time
  • Ability to work flexible hours, including weekends and holidays
  • Strong attention to detail and a commitment to maintaining high standards of service
  • Must be at least 18 years of age
  • TABC and Food Handler's Certification is required

Job Duties

  • Take and deliver food and beverage orders promptly and accurately
  • Engage with guests, providing exceptional customer service and creating a welcoming environment
  • Maintain a clean and organized service area, ensuring all supplies are stocked and ready for service
  • Adhere to all safety and sanitation guidelines to ensure a safe and enjoyable experience for guests
  • Collaborate with team members to ensure smooth operations and a seamless guest experience

Job Criteria

Experience

Mid Level (3-7 years)


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