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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $17.87
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Travel discount program
Parental leave
401(k) matching
Employee Stock Purchase Program
Job Description
Conrad Los Angeles is the newest luxury hotel situated in the vibrant cultural corridor of Downtown Los Angeles. As a part of The Grand LA, a billion-dollar project, Conrad Los Angeles represents the 7th Conrad Hotel in the United States and the very first in California. This upscale destination features over 300 elegantly designed rooms, a world-class spa, an expansive 16,000-square-foot rooftop pool deck, 12,000 square feet of versatile event space, and three distinct dining venues. Among them is San Laurel, the hotel's signature restaurant, created in partnership with the renowned Chef Jose Andres and his celebrated restaurant group, Jose... Show More
Job Requirements
- High school diploma or equivalent
- minimum of one year serving experience
- ability to work a flexible schedule including weekends and holidays
- capability to work a full eight-hour shift standing and walking outdoors
- ability to carry trays up to 40 lbs
- ability to obtain Responsible Beverage Service and California Food Handler Card within 30 days of hire if applicable
- proficiency in English language
- compliance with state and federal liquor laws
Job Qualifications
- Minimum of one year serving experience
- prior luxury hospitality experience preferred
- basic knowledge of food and beverage preparation
- understanding of service standards, guest relations, and etiquette
- ability to read, write and speak English proficiently
- capable of remembering, reciting and promoting menu items
- ability to operate beverage equipment and Point of Sale systems
- strong communication and interpersonal skills
- ability to transport large trays weighing up to 40 lbs
Job Duties
- Check station before, during and after shift for proper set-up and cleanliness
- set up and service pool chairs
- greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
- record the details of the order from the guests, repeating the order to the guest to check for accuracy
- input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed
- when complete, retrieve order from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments
- abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
- replenish beverages as necessary and check with guests for overall satisfaction
- market and serve upon request any dessert items or specialty coffees
- ascertain guest satisfaction and present check
- process check per hotel procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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