Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
competitive salary
Employer paid health benefits package
401(k) plan matching program
Comprehensive overall compensation package (PTO holidays)
Excellent training and development opportunities with Oetker Hotels
Complimentary hotelier meals
Complimentary dry cleaning
Job Description
The Vineta Hotel is a distinguished property located in the heart of Palm Beach, Florida, with a rich history dating back nearly a century to its original establishment in 1926. This landmark hotel is an exquisite example of Mediterranean Revival architecture, a style that is a signature element across the area. Recently renovated from top to bottom, The Vineta Hotel has been meticulously restored to its original splendor, marking the reopening of this iconic venue with a name that honors its longstanding legacy. It is noteworthy as the first hotel in the United States to join the prestigious Oetker Hotels portfolio, a collection renowned worldwide for its dedication to luxury hospitality and impeccable service standards.
Situated just two blocks from Palm Beach’s famous Worth Avenue, The Vineta Hotel is perfectly positioned at the center of a vibrant community known for its art galleries, designer boutiques, and a thriving culinary scene. The hotel offers a sophisticated and lively social setting complemented by world-class cuisine and outstanding guest service. This blend of artistic elegance and contemporary comfort establishes The Vineta as a premier destination for travelers seeking a luxury stay paired with cultural richness and an exceptional hospitality experience.
The Vineta Hotel invites professionals to join its team, offering remarkable opportunities for career growth and development within the Oetker Hotels group. The Pool Server/Attendant role is a critical position focused on delivering exceptional and personalized service to guests in the pool area. This role demands a high level of attentiveness and a commitment to creating a seamless and luxurious dining experience. The Pool Server/Attendant is responsible for greeting guests with warmth and professionalism, skillfully managing food and beverage orders, and maintaining the highest standards of presentation and service execution.
In this role, the Pool Server/Attendant will monitor guest needs proactively, offer recommendations, and ensure guests’ comfort through attentive service such as providing towels, sunscreen, and other amenities. The position requires collaboration with various departments to guarantee smooth operations and to foster a guest journey that reflects the hotel’s luxury brand values. Responsibilities also include maintaining poolside safety regulations, upholding cleanliness, and managing orders efficiently using the hotel’s point of sale (POS) system.
Ideal candidates for this role bring at least two years of relevant experience in luxury hotel service environments, with a strong understanding of international fine dining and beverage service standards. A background in hospitality management is preferred, although equivalent experience is also considered valuable. The position is full-time and requires flexibility to work various shifts including days, evenings, weekends, holidays, and sometimes overnight hours.
Overall, The Vineta Hotel offers a richly rewarding professional environment for those passionate about hospitality excellence. Employees enjoy a comprehensive, competitive salary, robust health and retirement benefits, and continuous training and development opportunities provided by Oetker Hotels. This commitment ensures each team member can contribute meaningfully to the hotel’s esteemed reputation while advancing their own careers in a supportive and dynamic setting.
Situated just two blocks from Palm Beach’s famous Worth Avenue, The Vineta Hotel is perfectly positioned at the center of a vibrant community known for its art galleries, designer boutiques, and a thriving culinary scene. The hotel offers a sophisticated and lively social setting complemented by world-class cuisine and outstanding guest service. This blend of artistic elegance and contemporary comfort establishes The Vineta as a premier destination for travelers seeking a luxury stay paired with cultural richness and an exceptional hospitality experience.
The Vineta Hotel invites professionals to join its team, offering remarkable opportunities for career growth and development within the Oetker Hotels group. The Pool Server/Attendant role is a critical position focused on delivering exceptional and personalized service to guests in the pool area. This role demands a high level of attentiveness and a commitment to creating a seamless and luxurious dining experience. The Pool Server/Attendant is responsible for greeting guests with warmth and professionalism, skillfully managing food and beverage orders, and maintaining the highest standards of presentation and service execution.
In this role, the Pool Server/Attendant will monitor guest needs proactively, offer recommendations, and ensure guests’ comfort through attentive service such as providing towels, sunscreen, and other amenities. The position requires collaboration with various departments to guarantee smooth operations and to foster a guest journey that reflects the hotel’s luxury brand values. Responsibilities also include maintaining poolside safety regulations, upholding cleanliness, and managing orders efficiently using the hotel’s point of sale (POS) system.
Ideal candidates for this role bring at least two years of relevant experience in luxury hotel service environments, with a strong understanding of international fine dining and beverage service standards. A background in hospitality management is preferred, although equivalent experience is also considered valuable. The position is full-time and requires flexibility to work various shifts including days, evenings, weekends, holidays, and sometimes overnight hours.
Overall, The Vineta Hotel offers a richly rewarding professional environment for those passionate about hospitality excellence. Employees enjoy a comprehensive, competitive salary, robust health and retirement benefits, and continuous training and development opportunities provided by Oetker Hotels. This commitment ensures each team member can contribute meaningfully to the hotel’s esteemed reputation while advancing their own careers in a supportive and dynamic setting.
Job Requirements
- Minimum 2 years work experience in a similar capacity with an understanding of luxury hotel standards of service
- College degree in hospitality management preferred or equivalent experience
- Full-time position
- Ability to work flexible hours including days evenings overnights weekends and holidays
- Fluent in English other languages considered an asset
- Passionate for food and beverage with demonstrated understanding of international fine dining wine beverage and service standards
- Must be able to reach bend balance and transport various objects weighing up to 50 lbs repeatedly during a shift
- Frequent heat exposure standing talking walking grasping using hearing acuity seeing near using depth perception stooping doing repetitive motions bending speaking clearly and hearing conversation
- Candidates must be legally authorized to work in the United States on a full-time basis at the time of application
Job Qualifications
- Minimum 2 years work experience in a similar capacity with an understanding of luxury hotel standards of service
- College degree in Hospitality Management preferred or equivalent experience
- Fluent in English other languages considered an asset
- Passionate for food and beverage with demonstrated understanding of fine dining wine beverage and service standards
- Ability to reach bend balance and transport objects up to 50 lbs repeatedly
- Ability to work flexible hours including days evenings weekends holidays
- Candidates must be legally authorized to work in the United States on a full-time basis at the time of application
Job Duties
- Greet guests warmly and professionally as they enter the pool area
- Provide suggestions based on menu knowledge
- Take food and beverage orders from guests lounging by the pool ensuring accuracy and attention to special requests
- Deliver orders promptly to poolside or cabana areas with high standards of presentation
- Monitor guest needs and proactively offer refills additional services or special promotions
- Provide information about the menu pool rules and ongoing promotions or events at the pool
- Upsell menu items such as high-margin drinks food specials or bottled water
- Process guest orders through the POS system ensuring accurate billing and special requests noted
- Collaborate with pool servers bartenders kitchen hoteliers and other departments to ensure smooth efficient service
- Respond to guest feedback and resolve any issues or complaints professionally and calmly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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