Pool Server

Heritage Hotels & Resorts is New Mexico's premier locally owned hospitality group, renowned for its deep respect for culture, place, and people. With a collection of luxury hotels and award-winning restaurants, the group places storytelling, exceptional service, and community pride at the core of every guest experience. Heritage Hotels & Resorts has cultivated a strong reputation for caring not only for its guests but also for its team members and the neighborhoods it serves. This commitment shows through in their dedication to authentic hospitality, creating welcoming environments that reflect the spirit and culture of New Mexico. As a locally owned entity, Heritage Hotels & Resorts ensures that every aspect of its operations is aligned with the values and traditions of the community, making every stay a unique and memorable experience for guests. The organization is strongly invested in fostering professional growth and personal development within its team, offering a supportive atmosphere where employees can thrive and contribute meaningfully to the hospitality landscape of the region.

The role of Pool Server at Heritage Hotels & Resorts is essential to maintaining the high standards of hospitality that the group is known for. This position goes beyond typical food and beverage service by creating a relaxed and enjoyable poolside atmosphere that enhances the overall guest stay. As a Pool Server, you are the face of hospitality at the pool area, delivering attentive yet discreet service that allows guests to relax without interruption. The role demands a unique balance of speed, accuracy, friendliness, and professionalism. Candidates for this role will be expected to demonstrate strong menu knowledge, including all food items, cocktails, beers, wines, and non-alcoholic beverages, to provide personalized and knowledgeable service. The Pool Server's responsibilities also include monitoring guest needs proactively, ensuring compliance with liquor laws including proper verification of guest identification, and maintaining the cleanliness and organization of the poolside service areas. This position is dynamic and fast-paced, requiring flexibility to assist in various operational aspects such as opening and closing duties, handling transactions accurately, and communicating effectively with kitchen and bar teams. Heritage Hotels & Resorts offers a competitive pay structure along with comprehensive benefits, including a 25% 401(k) match, employee discounts, complimentary meals during shifts, free employee parking, and a culture that supports growth and values community pride. This role is perfect for individuals who are passionate about hospitality and seek to be part of a company that prioritizes respect and care for its guests and employees alike.