Job Overview

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Employment Type

Temporary
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Team member discounts
Family room discounts
flexible schedules
Career growth and development
recognition programs
Community outreach opportunities
Referral program

Job Description

The Hilton Phoenix Resort at the Peak is a premier destination resort located in Phoenix, Arizona, known for its luxury accommodations, exceptional guest services, and beautiful natural surroundings. The resort offers a wide variety of amenities including multiple pools, fine dining options, and recreational activities tailored to provide an unforgettable experience for all guests. Renowned for its commitment to hospitality excellence, the Hilton Phoenix Resort at the Peak is part of the globally recognized Hilton brand, which emphasizes quality, innovation, and customer satisfaction in every aspect of its operations. The resort prides itself on maintaining a welcoming atmosphere where both guests and employees can thrive in a positive, energetic environment.

We are currently looking for Seasonal Pool Servers to join our dynamic team at the River Ranch Pool area. This role is perfect for individuals who enjoy interacting with people and delivering outstanding food and beverage service in an outdoor, lively setting. Seasonal Pool Servers will work flexible AM and PM shifts, including weekends and holidays, offering a great opportunity for those seeking temporary or part-time employment with the possibility of career growth within the hospitality industry. This position requires a professional demeanor, excellent communication skills, and a friendly attitude to ensure high levels of guest satisfaction.

As a Seasonal Pool Server, you will be responsible for providing attentive service to guests lounging by the pool, taking orders, delivering food and beverages promptly, and addressing any guest inquiries with courtesy and knowledge. Beyond serving, you will assist with maintaining the cleanliness and organization of the poolside area, including tasks like wiping down tables and chairs and straightening lounge chairs. This role is physically demanding, requiring the ability to work on your feet for extended periods and to lift up to 30 pounds. The Hilton Phoenix Resort at the Peak offers a supportive work environment with numerous benefits such as team member discounts, career development programs, recognition initiatives, and a referral bonus. Employees are encouraged to contribute to a culture of teamwork, respect, and safety while embodying the brand’s commitment to delivering a superior guest experience. Join us at this exciting resort and be part of a team dedicated to excellence and community engagement.

Job Requirements

  • Ability to communicate in English
  • Self-starting personality with an even disposition
  • Maintain professional appearance and manner at all times
  • Ability to communicate well with guests
  • Willingness to assist co-workers and work as a team player
  • Ability to stand and walk for prolonged periods
  • Ability to lift at least 30 lbs

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous food and beverage or customer service experience is beneficial
  • Ability to communicate effectively in English
  • Demonstrated teamwork and interpersonal skills
  • Professional appearance and demeanor
  • Ability to follow safety and hygiene standards
  • Willingness to learn and adapt to changing procedures

Job Duties

  • Serve food and beverages including order taking and delivery in a friendly and professional manner
  • Replenish beverages and check with guests for satisfaction
  • Greet guests courteously and explain specials and promotions
  • Pick up orders from kitchen and verify accuracy before serving
  • Record and input guest orders accurately
  • Clear away dishes and cups promptly after guests finish
  • Maintain cleanliness and organization of poolside area including wiping tables and straightening lounge chairs
  • Assist pool attendants as needed

Job Criteria

Experience

Entry Level (1-2 years)


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